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C
Rating: 4 out of 5
Very good
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Customer reviews of LaVie
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews
Summary of reviews
LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersL
Rating: 3 out of 5
I am very satisfied with my purchase and highly recommend it
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C
Rating: 4 out of 5
Effective Simplifies life
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I
Rating: 4 out of 5
Pleasant water to drink.
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C
Rating: 4 out of 5
Hello, I am delighted with my purchase, I recommend this item
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N
Rating: 4 out of 5
Great, I appreciate it a lot
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S
Rating: 4 out of 5
Very good. Just sometimes a few small connection problems I think because the LEDs don't always work on the first try.
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Response from LaVie
Hello Sandrine,
The connection should not be stressed, as the product is designed to remain plugged in on standby all the time. If you encounter usage issues, you need to write to [email protected], we will find the right solution.
The connection should not be stressed, as the product is designed to remain plugged in on standby all the time. If you encounter usage issues, you need to write to [email protected], we will find the right solution.
B
Rating: 4 out of 5
I would have given 5 if the seal of the 1 L bottle didn't come out of its housing all the time.
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Response from LaVie
Hello Bénédicte,
This is not normal, send a little email to [email protected] and we will send you a new seal in an envelope.
Have a nice day!
This is not normal, send a little email to [email protected] and we will send you a new seal in an envelope.
Have a nice day!
B
Rating: 4 out of 5
Very efficient system. Product meets expectations.
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Response from LaVie
Thank you very much Brigitte for your positive feedback on our site LaVie. We are delighted that our system pleased you and that the product meets your expectations. We will continue to improve to offer you an even more efficient service. Thank you again!
M
Rating: 4 out of 5
No more plastic bottles at home… and it’s pretty too! The water no longer tastes like chlorine.
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M
Rating: 4 out of 5
The shipment was fast and the package in good condition
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C
Rating: 4 out of 5
first successful trial to continue
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N
Rating: 4 out of 5
2nd purchase
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P
Rating: 4 out of 5
Very satisfied, very simple to use
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E
Rating: 4 out of 5
Softer, clearer water.
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P
Rating: 4 out of 5
Speed but there is still a slight taste of chlorine after a while when the water is at room temperature
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B
Rating: 4 out of 5
Very good product
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Y
Rating: 4 out of 5
Superb item in the kitchen, nice bottle on the table, and very good water without a chlorine taste. Very pure water. I absolutely recommend it.
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J
Rating: 4 out of 5
Exceptional customer service (patient, responsive, involved, reliable, and professional), which creates significant human added value at a time of digitalization of society, virtualization of social relations, and chatbots. Whatever the problem encountered, Céline will resolve it with remarkable speed and efficiency. Fast delivery, despite a problem with Chronopost that delivered elsewhere than the chosen pickup point without notifying the customer (which can create some confusion, even prove problematic if the delivery point is far and you are not mobile). Despite the surprising absence of a black rivet above a LED, an effective device that purifies water, eliminates the chlorinated taste, and gives it a flavor and a
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C
Rating: 4 out of 5
The ordering site is very well done and the delivery is fast.
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M
Rating: 4 out of 5
N/A
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Response from LaVie
Thank you for your positive feedback, we are pleased to know that you are satisfied with our site LaVie. We will continue to work hard to maintain the quality of our services.
B
Rating: 4 out of 5
Good
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Response from LaVie
Thank you for your positive feedback, we are delighted that you enjoyed your experience on our site LaVie. Please feel free to share your suggestions so that we can continue to improve. Thank you again for your trust.
J
Rating: 4 out of 5
Completely in line with what we expected.
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A
Rating: 4 out of 5
Easy to use. A small user manual in the box would have been appreciated.
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M
Rating: 4 out of 5
This product seems to be satisfactory. Thank you for the shipping times.
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C
Rating: 4 out of 5
very satisfied with the LA vie system
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P
Rating: 4 out of 5
efficient filter, quiet, well packaged by the site staff. Impeccable.
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C
Rating: 4 out of 5
excellent product
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M
Rating: 4 out of 5
the water is very good, too bad about the price
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S
Rating: 4 out of 5
Great product with good results
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P
Rating: 4 out of 5
good but a bit expensive
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J
Rating: 4 out of 5
Everything is compliant with the description, very easy to use
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M
Rating: 4 out of 5
Despite a well-packaged parcel, the device arrived cracked at the bottom, but it was quickly replaced
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P
Rating: 1 out of 5
The first uses are satisfactory with a graduation on the bovis scale. Waiting for my ORP electrode delivery to analyze on the Consort 3050 from Bioelectronique Vincent
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H
Rating: 4 out of 5
Good but seems fragile. We'll see with time.
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O
Rating: 4 out of 5
I use it and have already bought several (5) for our children. This one is for one of our daughters, Tb, delicious water and no more bottles to carry.
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S
Rating: 4 out of 5
very pure water, but I find that 15 MINUTES is a long time to wait to drink.
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D
Rating: 4 out of 5
Thank you. I wonder: is it dangerous for health ????
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Response from LaVie
Hello Dominique,
This is a recommendation from the WHO to avoid any danger of bacterial re-contamination. In my opinion, there is no danger in exceeding it, except in tropical environments, where bacterial proliferation is very rapid.
This is a recommendation from the WHO to avoid any danger of bacterial re-contamination. In my opinion, there is no danger in exceeding it, except in tropical environments, where bacterial proliferation is very rapid.
A
Rating: 3 out of 5
The water tastes better after 15 minutes in the device, however the system seems fragile... I hope it will last at least 1 year given the price...
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M
Rating: 4 out of 5
Package received in perfect condition. I still need to do a water analysis to see the improvement in its quality
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