Customer reviews of LaVie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews

Summary of reviews

LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.

Reviews 1, 2, 4 and 5 stars

Reset filters
L
Laurent N.
Rating: 5 out of 5
following a purchase from 10/02/2025
Excellent product!
Translated reviews
B
Barbara M.
Rating: 5 out of 5
following a purchase from 10/02/2025
Excellent purchase
Translated reviews
A
Alain D.
Rating: 5 out of 5
following a purchase from 06/02/2025
Everything went very well: speed, punctuality. I found a device almost new and updated (exchange of the electronic module). Thank you very much!
Translated reviews
C
Christine M.
Rating: 5 out of 5
following a purchase from 09/02/2025
T good
Translated reviews
T
Théo D.
Rating: 5 out of 5
following a purchase from 08/02/2025
Very good
Translated reviews
B
Brice E.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very good product and good efficiency.
Translated reviews
P
Patricia P.
Rating: 5 out of 5
following a purchase from 06/02/2025
You never get tired of filling LaVie water bottles in this revolutionary system; the taste of the water is no longer the same at all; you can change the photolysis time when the smell of bleach is even more present; excellent system that I recommend
Translated reviews
A
Anne R.
Rating: 5 out of 5
following a purchase from 05/02/2025
Everything went very well with a team very attentive to what I needed.
Translated reviews
P
Pauline L.
Rating: 5 out of 5
following a purchase from 14/01/2025
-
Translated reviews
C
Cosette F.
Rating: 5 out of 5
following a purchase from 03/02/2025
5/5
Translated reviews
D
Dara T.
Rating: 5 out of 5
following a purchase from 04/02/2025
Product identical to the description, perfect for my use. A cleaning kit would be perfect (brush etc.)
Translated reviews
G
Gabrielle B.
Rating: 5 out of 5
following a purchase from 02/02/2025
Good
Translated reviews
P
Patrice M.
Rating: 5 out of 5
following a purchase from 04/02/2025
It meets my expectations.
Translated reviews
P
Pertzing A.
Rating: 5 out of 5
following a purchase from 01/02/2025
A top team responding to questions quickly, a responsive customer service and quality products
Translated reviews
J
Jean-Marc N.
Rating: 5 out of 5
following a purchase from 03/02/2025
Once the order is placed, the shipping is fast. The company seems serious and responsive.
Translated reviews
L
Laetitia H.
Rating: 5 out of 5
following a purchase from 03/02/2025
Perfect. I use it every day. Moreover, I think it has an effect on limescale because the region has a lot of limescale and as a result my carafes have less limescale. Perfect. And with its very nice wooden edge in my kitchen. Very satisfied with the product. Best regards, Laetitia HIRSCH
Translated reviews
A
Anne-Sophie C.
Rating: 5 out of 5
following a purchase from 24/01/2025
Very happy to have found a made in France solution for quality filtration. Very easily accessible by phone and email to ask my questions, they provided me with answers that I found very reliable. First water treatment and filtration system I buy (I took the turquoise filter in addition to the UV) after searching for a long time. This UV+filter combo theoretically tackles the main known pollutants effectively.
Translated reviews
J
Josiane C.
Rating: 5 out of 5
following a purchase from 03/02/2025
I am delighted, I even gifted it to my daughter, so 2 Lavie
Translated reviews
P
Pascale F.
Rating: 5 out of 5
following a purchase from 03/02/2025
My cap was cracked and was changed quickly
Translated reviews
M
Michèle C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good... However, returning used cartridges adds a cost that decreases the proposed discount?
Translated reviews
F
Françoise G.
Rating: 5 out of 5
following a purchase from 01/08/2024
I love the simplicity and speed of the system; the taste of the water is really improved
Translated reviews
J
Joelle D.
Rating: 5 out of 5
following a purchase from 03/02/2025
Great, the quality of the water is excellent
Translated reviews
C
Catherine P.
Rating: 5 out of 5
following a purchase from 03/02/2025
Best system to date
Translated reviews
C
Camille D.
Rating: 4 out of 5
following a purchase from 01/02/2025
Great
Translated reviews
M
Marianne C.
Rating: 5 out of 5
following a purchase from 01/02/2025
I am very satisfied with the Lavie purifier. I only consumed bottled water before. I no longer have the constraint of carrying packs and the water really has no taste. It is better than bottled.
Translated reviews
J
Jacques E.
Rating: 5 out of 5
following a purchase from 01/02/2025
Good responsiveness and efficiency.
Translated reviews
J
Jocelyne S.
Rating: 5 out of 5
following a purchase from 01/02/2025
Very good.
Translated reviews
P
Pascale G.
Rating: 5 out of 5
following a purchase from 30/01/2025
Great.
Translated reviews
J
Jean Marc B.
Rating: 5 out of 5
following a purchase from 29/01/2025
this product is matched only by the seriousness and kindness of the staff.
Translated reviews
V
Veronique G.
Rating: 5 out of 5
following a purchase from 30/01/2025
Perfect,
Translated reviews
A
Anne L.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very satisfied with the services of LAVIE and the device provided, very simple to use and without the use of a filter. I recommend it. Thank you for this invention.
Translated reviews
G
Gabriel P.
Rating: 5 out of 5
following a purchase from 30/01/2025
Good product.
Translated reviews
A
Anne G.
Rating: 5 out of 5
following a purchase from 30/01/2025
Always satisfied! However, I notice that the cubic shape of the wooden exterior, compared to the old cylindrical wooden shape, although the interior is necessarily cylindrical, was narrower and "heated" the water more, as there was a bit less space between the glass bottle and the metal cylinder. Too bad.
Translated reviews
L
Licia E.
Rating: 5 out of 5
following a purchase from 29/01/2025
All OK, thank you very much! It was for a gift.
Translated reviews
N
Nathalie J.
Rating: 5 out of 5
following a purchase from 29/01/2025
Hello, I just bought this product: What should I understand from this sentence in your manual? "Due to the voluntary absence of biocidal compounds (like silver salts, for example), it is mandatory to use a LaVie purifier before consuming drinking water from the filter, it is the only method that guarantees safe water free from pathogenic organisms." Can we consume the water from this filter, connected under the sink knowing that we have a softener before and that it is treated city water? Thank you.
Translated reviews
N
Nadine C.
Rating: 5 out of 5
following a purchase from 29/01/2025
Fast delivery time! To be followed after installation of the pre-filtration…
Translated reviews
M
Marc S.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very good.
Translated reviews
B
Brigitte D.
Rating: 5 out of 5
following a purchase from 29/01/2025
Used daily;
Translated reviews
P
Pierre J.
Rating: 5 out of 5
following a purchase from 29/01/2025
This system is practical, efficient, and stylish. The order was delivered quickly. A downside on the price of the bottle per unit…
Translated reviews
J
Josette C.
Rating: 5 out of 5
following a purchase from 29/01/2025
5 stars.
Translated reviews