Customer reviews of LaVie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews

Summary of reviews

LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.

Reviews 1, 2 and 5 stars

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M
Michele K.
Rating: 5 out of 5
following a purchase from 07/12/2025
Careful and fast delivery. No feedback on the product yet since it's a Christmas gift
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Elisabeth M.
Rating: 5 out of 5
following a purchase from 04/12/2025
Always perfect
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Antonin D.
Rating: 5 out of 5
following a purchase from 24/11/2025
Fast shipping, good quality, works very well.
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Bénédicte M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Great, nothing to say!
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Jean Marc L.
Rating: 5 out of 5
following a purchase from 03/12/2025
ok
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Annie G.
Rating: 5 out of 5
following a purchase from 03/12/2025
Everything was simple and in accordance with the order.
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Josée G.
Rating: 5 out of 5
following a purchase from 01/12/2025
Perfect thank you
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Hélène E.
Rating: 2 out of 5
following a purchase from 01/12/2025
Package arrived half ripped open. The packaging strength really needs to be reviewed because the delivery people don't care, they throw the packages without precautions
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Catherine J.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect products.
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Alain T.
Rating: 5 out of 5
following a purchase from 21/11/2025
Very satisfied with my purchase, very efficient customer service, answers our questions and helps if needed for information. Really attentive to the customer. And very happy with the purifier and the serenity pack. Alain
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Valérie C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Delighted to have it
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Catherine V.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very happy with my purchase, the water has no taste anymore
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Guy B.
Rating: 5 out of 5
following a purchase from 01/12/2025
good product I recommend it to my family and friends
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Marion B.
Rating: 5 out of 5
following a purchase from 30/11/2025
easy to use and well-filtered water because it has no taste
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Esther C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Glass bottles received well. And in accordance with the order. After-sales service is outstanding, I have rarely seen such competent service.
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Audrey L.
Rating: 5 out of 5
following a purchase from 30/11/2025
perfect
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Siegfried R.
Rating: 5 out of 5
following a purchase from 30/11/2025
No specific issue. Serious company.
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Marc L.
Rating: 2 out of 5
following a purchase from 30/11/2025
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Nathalie T.
Rating: 5 out of 5
following a purchase from 29/11/2025
Top
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Christine B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very good
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Marie Claude N.
Rating: 5 out of 5
following a purchase from 29/11/2025
I am very satisfied with La Vie
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Bénédicte B.
Rating: 5 out of 5
following a purchase from 27/11/2025
Effective and fast
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Helene T.
Rating: 5 out of 5
following a purchase from 29/11/2025
YES, everything is fine
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Genevieve T.
Rating: 5 out of 5
following a purchase from 28/11/2025
it's a Christmas gift for my big sister
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Cédric B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Customer service with incredible responsiveness!! Quality product, I love it.
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B G.
Rating: 5 out of 5
following a purchase from 28/11/2025
meets my expectations
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François B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Received and installed, will see its effectiveness in a few months.
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Arnaud L.
Rating: 5 out of 5
following a purchase from 25/11/2025
Very responsive and professional company. I have been using their product for 5 years, quality product, the difference in the taste of the water is noticeable and the quality of the after-sales service is top-notch (located in France as well): I took a repair package and, since the parts were no longer available, they replaced the device with a new model, so I highly recommend.
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Christine G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very satisfactory daily use so buying to gift this beautiful invention for Christmas
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Pascal R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Good responsive after-sales service, very satisfied.
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Christophe C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Thank you second order and it's always perfect. It's appreciated. Thank you
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Myriam B.
Rating: 5 out of 5
following a purchase from 23/11/2025
Perfect, Thank you
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Patrice C.
Rating: 5 out of 5
following a purchase from 27/11/2025
perfect easy to use. Very good device.
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Corinne D.
Rating: 5 out of 5
following a purchase from 28/11/2025
5 stars
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Philippe M.
Rating: 5 out of 5
following a purchase from 27/11/2025
Perfect
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Marie-Claudie S.
Rating: 5 out of 5
following a purchase from 27/11/2025
Hello, I am satisfied and wish to give you feedback: the height of the bottle and the weight have changed. Indeed my last bottles from 2019 are lighter and about 1 cm shorter. Also having gotten used to carrying them in my backpack, and one in my bottle cover, this will no longer be possible at the risk of breaking them. I see that the caps are sturdier. Thank you. Best regards
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Christian G.
Rating: 5 out of 5
following a purchase from 27/11/2025
Nothing to say about the site rather good
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Jacques C.
Rating: 5 out of 5
following a purchase from 27/11/2025
Package received on time, well packaged, easy installation, noting that the water no longer has a sometimes unpleasant taste, review in 6 months, when changing the cartridge for a visual check of the filtration
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Camille R.
Rating: 5 out of 5
following a purchase from 27/11/2025
Super happy with our purchase. The taste of the water is perfect
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Yannick P.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very good system
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