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N
Rating: 3 out of 5
I received the package well, but I returned the tube that was damaged during transport. I count on you to send me another one. Thank you in advance
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Customer reviews of LaVie
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews
Summary of reviews
LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.
Reviews 1 and 3 stars
Reset filtersC
Rating: 3 out of 5
Nothing to report
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A
Rating: 3 out of 5
My package was opened on the way, torn on the cardboard and no closure on the bottom of the bottle packaging.
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D
Rating: 3 out of 5
Overall satisfied although once or twice, the water still had a slight chlorinated taste.
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G
Rating: 1 out of 5
I am very disappointed with the performance of this filter, I use a particle tester in the water and the result is disheartening, no difference with tap water!
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Response from LaVie
Hello Guillaume,
The TDS mainly reflect the minerals, which we do not reduce at all, this is one of the strong points of our system. If you want to remove the minerals, and thus make the water non-potable like distilled water, you need to use a reverse osmosis system.
Have a nice day!
The TDS mainly reflect the minerals, which we do not reduce at all, this is one of the strong points of our system. If you want to remove the minerals, and thus make the water non-potable like distilled water, you need to use a reverse osmosis system.
Have a nice day!
P
Rating: 1 out of 5
Very good
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A
Rating: 1 out of 5
I am very satisfied with the LaVie water purifier.
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J
Rating: 3 out of 5
I had to put Teflon on the pipes connecting to the filter! Don't tighten too much with the gasket! Otherwise, it leaked. How do I know it filters all the characteristics of the filter? The water tastes good for now (1 week)
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L
Rating: 3 out of 5
10 days for delivery
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A
Rating: 3 out of 5
The product is very good but Chronopost sent the package to a distant depot! This is a point to watch as the package was heavy...
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F
Rating: 3 out of 5
The diagram is not very clear, for the green, blue, red button
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M
Rating: 3 out of 5
PACKAGE DELIVERED VERY QUICKLY TO THE RELAY POINT BUT COMPLETELY IN PIECES. I AM WAITING FOR THE REPLACEMENT OF THE ITEM
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M
Rating: 3 out of 5
My children mock me and tell me that I have no proof of what you claim. I am thinking of having the purified water analyzed in a specialized laboratory.
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Response from LaVie
Good evening Marie-José,
Otherwise, you can also provide them with evidence delivered by independent research laboratories (CNRS), it's on the "our technology" page on lavie.bio.
Good evening!
Otherwise, you can also provide them with evidence delivered by independent research laboratories (CNRS), it's on the "our technology" page on lavie.bio.
Good evening!
L
Rating: 3 out of 5
French idea for a very well-made Chinese production for the PURE model. However, the PREMIUM XL model is a disaster for the bamboo coating... It fractures at all points. Also, the water is not drinkable after the quarter-hour wait because it becomes lukewarm due to the heating of the LEDs. OTHERWISE... top-notch.
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L
Rating: 3 out of 5
I am very satisfied with my purchase and highly recommend it
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P
Rating: 1 out of 5
The first uses are satisfactory with a graduation on the bovis scale. Waiting for my ORP electrode delivery to analyze on the Consort 3050 from Bioelectronique Vincent
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A
Rating: 3 out of 5
The water tastes better after 15 minutes in the device, however the system seems fragile... I hope it will last at least 1 year given the price...
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M
Rating: 1 out of 5
No apparent operating problem.
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J
Rating: 3 out of 5
I like the LaVie system. However, I had to renew my device because the previous one (a LaVie Pure model purchased in 2020) no longer worked (a small button broken in the base). I did not find the lifespan very satisfactory. I hope this new model lasts longer.
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A
Rating: 1 out of 5
Nothing to report
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Response from LaVie
Hello Annie, we are delighted that you are satisfied with our service. We will ensure to maintain and improve our service to satisfy you.
P
Rating: 1 out of 5
Great product: Highly recommend!!!
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