LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.
Thank you Odile for your very positive review! We are very happy that our initiative pleases you and we hope it will help improve the environmental situation.
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Response from LaVie
One bottle is not enough
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Michèle L.
Rating: 5 out of 5
following a purchase from 18/07/2023
Thank you very much, Michèle, for taking the time to give your feedback. We are delighted that the repair of your water purifier went well and that you liked the proposed price. We are satisfied to have offered you a fast and efficient service.
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Response from LaVie
Goodbye to plastic bottles.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 25/04/2023
Since I got it, I am very satisfied. I couldn't do without it! I highly recommend it.
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Response from LaVie
Same/
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Philippe S.
Rating: 5 out of 5
following a purchase from 17/07/2023
Product very very good on all criteria. Huge change in the taste of the water. The coffee is absolutely much better. Thank you very much.
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Response from LaVie
Thank you very much Philippe for your positive review and your appreciation. We are delighted to have contributed to improving the quality of your coffee!
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Martine L.
Rating: 5 out of 5
following a purchase from 16/07/2023
Serious company, quality products
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Response from LaVie
Thank you very much Martine for your very positive review. We are very happy that our products and our service have satisfied you.
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Severine S.
Rating: 5 out of 5
following a purchase from 17/07/2023
Very clear offer. Very fast and compliant delivery. Products well packaged with recyclable materials.
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Response from LaVie
Thank you very much Severine for your very positive and encouraging comment! We are delighted that you appreciate our products, our services, and our environmentally friendly packaging. We are happy that you are satisfied with your order!
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Claude G.
Rating: 5 out of 5
following a purchase from 15/07/2023
Great product, improvement in the taste of water. Disappearance of limescale in glasses. And 6 stars for the commercial service. Kindness, responsiveness, and very professional. Thank you
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Response from LaVie
Thank you for your favorable review. We are happy that our product and customer service have satisfied you. We appreciate your feedback and do our best to continue improving our products and services.
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Stéphane L.
Rating: 5 out of 5
following a purchase from 12/07/2023
Everything has been said about the LAVIE system. But what about customer service? Our device broke down out of warranty. For a fee of 60€, the electronic card was changed, better protected, and the device was resent via Chronopost with a free bottle, all in 4 days! A big BRAVO for this commercial and environmental policy at the same time.
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Emma C.
Rating: 5 out of 5
following a purchase from 12/07/2023
Practical and the water has a good taste
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Alain A.
Rating: 5 out of 5
following a purchase from 13/07/2023
Very satisfied with my purchase but as I mentioned in my email of 07/18/23, it would be desirable that the black boxes have black plugs and not white ones. I have taken note of your response.
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Nadege J.
Rating: 5 out of 5
following a purchase from 12/07/2023
Easy to use, we rediscover the taste of water without chemicals. I highly recommend this product
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Robert P.
Rating: 5 out of 5
following a purchase from 12/07/2023
No more plastic, Long Live Life!
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Michel D.
Rating: 5 out of 5
following a purchase from 12/07/2023
Good product, a very nice saving on water bottles
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Andre B.
Rating: 5 out of 5
following a purchase from 10/07/2023
perfect
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Jean Pierre D.
Rating: 5 out of 5
following a purchase from 12/07/2023
3 stars
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Claude Marie P.
Rating: 5 out of 5
following a purchase from 11/07/2023
An order made for 2 friends who are delighted with the fast delivery and the products of course. Thank you
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Keith C.
Rating: 5 out of 5
following a purchase from 11/07/2023
Finally we can drink our tap water! No more need to carry bottles and dispose of them in plastic waste! Great invention! Bravo!
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Olivier J.
Rating: 5 out of 5
following a purchase from 12/07/2023
Perfect
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Geraldine C.
Rating: 5 out of 5
following a purchase from 10/07/2023
Ultra fast delivery and product as described, very effective
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Francoise P.
Rating: 5 out of 5
following a purchase from 11/07/2023
I'm just starting to use it but I already notice that my tea has more flavor than with tap water
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Daniel F.
Rating: 5 out of 5
following a purchase from 11/07/2023
It's perfect!!!
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Djavid K.
Rating: 5 out of 5
following a purchase from 08/07/2023
Excellent product, nature thanks you (no more purchase of plastic water bottles)
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Jean-Loup T.
Rating: 3 out of 5
following a purchase from 09/07/2023
I like the LaVie system. However, I had to renew my device because the previous one (a LaVie Pure model purchased in 2020) no longer worked (a small button broken in the base). I did not find the lifespan very satisfactory. I hope this new model lasts longer.
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Jacques L.
Rating: 5 out of 5
following a purchase from 09/07/2023
Simple and convincing system
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Jocelyne W.
Rating: 5 out of 5
following a purchase from 10/07/2023
Package received very quickly. I am very happy with my purchase which was recommended to me by my daughter, she has been a Lavie user for over a year. No more hassle of buying packs of water and a nice gesture for the planet!
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Annie V.
Rating: 1 out of 5
following a purchase from 10/07/2023
Nothing to report
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Response from LaVie
Hello Annie, we are delighted that you are satisfied with our service. We will ensure to maintain and improve our service to satisfy you.
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Christian N.
Rating: 5 out of 5
following a purchase from 09/07/2023
Lavie is a useful purifier as it limits the use of plastic bottles as well as Brita cartridges or others. It's a nice decorative element for the kitchen. It would be interesting for LAVIE Bio to communicate more about their technical advancements, about the tests conducted on pesticides and other pollutants contained in drinking water, despite the best water treatment already carried out by the companies responsible for distributing it. The water produced with LAVIE is pleasant to drink.
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Melanie D.
Rating: 5 out of 5
following a purchase from 07/07/2023
Order delivered very quickly. Product met expectations.
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Joelle G.
Rating: 5 out of 5
following a purchase from 10/07/2023
I am very satisfied with my order. Products very well packaged, no breakage. The only downside, and not Lavie's fault but the delivery, Chronopost left my package behind my gate, without ringing, while I was home. But I compliment Lavie for their seriousness and I have already talked about this site to several people. You can trust them with your eyes closed.
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Ketty B.
Rating: 5 out of 5
following a purchase from 07/07/2023
We are delighted with our purchase. The water in the bottles does not have a chlorine taste, it's a bit harder than bottled mineral water but it's not bothersome at all. The big plus is that we no longer have plastic to throw away.
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Valentine C.
Rating: 5 out of 5
following a purchase from 09/07/2023
I recommend
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Maryline B.
Rating: 5 out of 5
following a purchase from 25/02/2023
Awesome product, I recommend it more, more, more
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Amandine S.
Rating: 5 out of 5
following a purchase from 01/02/2023
We have very hard and very chlorinated water, thanks to this device we have completely stopped buying bottled water. No more taste. I recommend it 100%!
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Gregory Guillaume G.
Rating: 5 out of 5
following a purchase from 06/07/2023
Great company! Simple and fast! I bought the wooden version of the water purifier! The effectiveness is surprising, no more chlorine taste in the water! Thank you to the whole team! BRAVO!
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Michelle H.
Rating: 5 out of 5
following a purchase from 07/07/2023
Hello, I hope to be able to increase my tap water consumption by completely eliminating bottled mineral water. The complete absence of taste in the water treated by your system bothers me a bit, but I think I will get used to it quickly.
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Cedric I.
Rating: 5 out of 5
following a purchase from 14/04/2023
Very good quality material.
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 05/07/2023
Order delivered very quickly. The product meets my expectations. Water without taste, and no more cartridge to manage.
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Eva B.
Rating: 5 out of 5
following a purchase from 19/10/2022
What a joy to rediscover the pleasure of drinking tap water!
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Lorette F.
Rating: 5 out of 5
following a purchase from 03/07/2023
Everything is perfect
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Marc C.
Rating: 5 out of 5
following a purchase from 31/03/2023
Top service - as usual!
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