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C
Rating: 5 out of 5
Very good
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Customer reviews of LaVie
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews
Summary of reviews
LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.
Reviews 1, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very good service. I appreciate being able to talk to a human being if a problem arises.
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O
Rating: 4 out of 5
I regret the lack of protection of the product against water in the old version that I had bought but the troubleshooting service was very efficient in replacing my product with a new one. The price is a bit pricey considering that the failure was due to a blatant design flaw of the product (for proof, the following models have been modified in this sense)
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I
Rating: 4 out of 5
Delivery without problems. Product similar to the one ordered, but I regret not having taken the wooden one, this one looks rather less (Good quality)
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M
Rating: 5 out of 5
Fast delivery. The contents and assembly instructions are satisfactory. After a few pitchers, the water is clear and odorless. The water flow is not reduced. For now, it's top-notch.
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P
Rating: 5 out of 5
After installing the filter, the water had a taste, I sent a message and immediately got a response, the next day no more taste and since then everything has been going very well, the installation is very quick, I am delighted with my purchase!
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S
Rating: 5 out of 5
I am satisfied with your shipment which was quick. Thank you
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P
Rating: 5 out of 5
Very happy with the products and the service
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A
Rating: 5 out of 5
Great product and top-notch after-sales service. I recommend it, plus it's beautiful and useful
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M
Rating: 5 out of 5
Customer service is quick and efficient. Very serious company, quick contact and email exchanges.
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O
Rating: 5 out of 5
As always, a reliable company that has a sense of service
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S
Rating: 5 out of 5
Fast, efficient system: there is no more chlorine smell in the water. It feels like drinking bottled water.
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J
Rating: 5 out of 5
Very satisfied. I recommend LaVie for having quality water
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G
Rating: 5 out of 5
Purchase, Delivery, Support! Everything is perfect! The product is worth the price and the customer service (damage during delivery) is top!
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G
Rating: 5 out of 5
The water no longer has a bad taste and seems purer!
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M
Rating: 5 out of 5
Used in a camper with a USB/DC 12V booster cable
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E
Rating: 5 out of 5
great responsiveness considering a delivery error Thank you
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P
Rating: 1 out of 5
Very good
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J
Rating: 5 out of 5
My parents bought it and I was convinced. Super easy to use.
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A
Rating: 5 out of 5
Very good device. The water really tastes good. Thank you
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C
Rating: 5 out of 5
Perfect, in every way.
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M
Rating: 5 out of 5
Happy with my purchase. The tap water has lost its bad taste and I no longer have to carry water packs.
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S
Rating: 5 out of 5
I do not regret my purchase, great customer service, replacement accessories that can be bought if worn out, very unknown French site
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S
Rating: 5 out of 5
Fast delivery! Easy and quick installation The taste of the water is just incredible I am delighted!!! Thank you LaVie
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C
Rating: 4 out of 5
The return of the device after repair by the manufacturing and selling company was delayed by 3 days due to doubts about my address. However, I had clearly indicated it on the package as well as on a card placed inside the package. It was also on the check attached. I had to get additional bottles of water; however, I bought this purifier to no longer rely on plastic bottles, for my health and for ecological reasons. That said, the repair was impeccable. And I was pleasantly surprised to find a complimentary bottle (suitable for the device) in the package, worth €30, the cost of the repair. This had already been the case during a previous repair.
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S
Rating: 5 out of 5
Great customer support!!
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S
Rating: 5 out of 5
After a leak at the output of the "EauPropre" filter requiring Teflon and 2 seals, I am reassured by this filtered water! I complement it with Lavie2GO to have water that truly becomes soft on the palate and odorless. It's a great discovery for my health.
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S
Rating: 5 out of 5
A very good device!
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C
Rating: 5 out of 5
Fast delivery. The product works well and matches the description.
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S
Rating: 5 out of 5
Ultra fast repair time + warm welcome (thank you Celine), I recommend!!
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E
Rating: 4 out of 5
Happy with the product. However, the bottle does not close very easily.
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L
Rating: 5 out of 5
Arrived quickly, the filter was easy to install. It works very well!
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Y
Rating: 4 out of 5
The product is clever and easy to install. The only small downside is the connector seal which is too soft and leaks when tightened. No problem for a handyman, even an average one.
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D
Rating: 4 out of 5
A small paper manual or a detailed video link for installation would have been welcome! Note that you need to let at least 30 liters of water flow or for 6 minutes before drinking it, otherwise it is a bit cloudy and has a taste.
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S
Rating: 5 out of 5
Very good, easy to use.
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P
Rating: 5 out of 5
Fast delivery. Easy assembly.
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M
Rating: 5 out of 5
Very easy to install. Deliciously soft water. Just maybe indicate the direction to unscrew or screw on the cartridge holder.
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J
Rating: 5 out of 5
Always very satisfied with my device which even withstood a power surge. Thank you for the express delivery of the charger.
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B
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Very good product
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