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S
Rating: 5 out of 5
I am very happy with my purchase.
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Customer reviews of LaVie
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews
Summary of reviews
LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.
Reviews 1 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very satisfied with my purchase The water is delicious and has no taste of chlorine anymore.
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C
Rating: 5 out of 5
Perfect delivery product So happy
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G
Rating: 5 out of 5
the first one purchased a few years ago broke down (cable issue); we ordered another one without hesitation! each of our children has one, and my son bought one for the office too! if those aren't arguments....
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E
Rating: 5 out of 5
Great availability and friendliness of the contacted person. Thank you
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G
Rating: 5 out of 5
Good reception of the products in perfect condition despite the distance between France and its overseas territories. Simple installation and very well informed. Quick assistance by email that makes us forget the time difference. Congratulations to the whole team and good continuation.
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G
Rating: 5 out of 5
Very good product. Super design, fits perfectly in the kitchen. Ideal for treating large volumes at once. Perfect for us (household of 2 people). However, since our water is very hard, you need to think about regularly cleaning the limescale deposits on the glass walls to avoid reducing the effectiveness of the UV rays. But since the carafe is spacious, it lends itself quite well to cleaning.
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A
Rating: 5 out of 5
Quite skeptical about the product at first, but given the positive reviews on the product, and the final reasonable price compared to other water treatment solutions (e.g.: Berkey), I thought it was worth a try. Our tap water always has an unpleasant taste (chlorinated in particular), I was looking for a solution to avoid buying bottled water, without having to regularly buy consumables (like charcoal filters). So I opted for LaCarafe (more suitable for our daily consumption for 2 people without having to change the bottles too regularly), and the result is quite impressive: the water is really better, without bad taste after applying the UV treatment, and much more pleasant to drink. The only
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V
Rating: 5 out of 5
Easy to use and adopt in daily life. The water is good and the item itself is very aesthetic and integrates very well into a kitchen. We can no longer do without it and just bought a second one for our vacation place. No more plastic bottles!!
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S
Rating: 5 out of 5
Perfect! About the delivery: Very responsive to my messages after a small issue. The product: top!
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E
Rating: 5 out of 5
No more plastic bottles!
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C
Rating: 5 out of 5
Package delivered quickly, well packaged
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P
Rating: 5 out of 5
Yes, I am satisfied but I would have liked to analyze the water to really see the difference. Thank you for offering me an extra bottle
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T
Rating: 5 out of 5
Excellent concept that works: water without chlorine taste and preserved minerals. I recommend combining pre-filtration with UVA technology. According to my own market study, it's cheaper than filter jugs or other systems that tend to remove essential minerals. Plus, it's a French company to support! Responsive customer service because the hoses were missing from the order!
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S
Rating: 5 out of 5
Ok
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O
Rating: 5 out of 5
Good after-sales service
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E
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Meets expectations
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C
Rating: 5 out of 5
This is my third purchase from you. Thank you for the quality of the product
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J
Rating: 5 out of 5
Very good responsiveness to my request. Your product: we can't do without it anymore!!! Bravo.
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C
Rating: 5 out of 5
Great product! I recommend
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C
Rating: 5 out of 5
Easy to use and effective for eliminating chlorine odors.
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C
Rating: 5 out of 5
very good communication, speed of action
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M
Rating: 5 out of 5
Fast delivery and top product, I recommend
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J
Rating: 5 out of 5
Very satisfied
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I
Rating: 5 out of 5
Delivered quickly, products well packaged and satisfied with the result in use. Thank you!
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J
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
very good product, very good services, fast delivery. Thank you
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J
Rating: 5 out of 5
Perfect order
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A
Rating: 5 out of 5
Completely satisfied, practical, simple, effective, very nice, pure happiness. However, let's see in the long term because I had bought one in the past and it stopped working after a few months.
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Response from LaVie
Hello Alain, our products are repairable for life for a third of their selling price after the warranty period. The warranty period is three years with simple registration to the newsletter. Have a good summer!
T
Rating: 5 out of 5
We are very satisfied with our purchase. The water is very pleasant to drink, the children love it and so do we, we really feel a difference. Plus, the bottles have a great design on the table!!
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M
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Perfect thank you
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G
Rating: 5 out of 5
excellent
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G
Rating: 5 out of 5
What more can I say? 5 stars express my complete satisfaction.
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V
Rating: 5 out of 5
Fast delivery, the product works well for now. I am satisfied with my purchase.
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D
Rating: 5 out of 5
The water seems lighter
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S
Rating: 5 out of 5
Top!
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V
Rating: 5 out of 5
Fast, easy to use and very stylish
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C
Rating: 5 out of 5
Very satisfied, water with no taste at all.
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