Customer reviews of LaVie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews

Summary of reviews

LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.

Reviews 3 and 4 stars

Reset filters
V
Victor B.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very satisfied with my purchase! Just surprised by the price of the one-liter bottle at 19.90€…
Translated reviews
I
Idrissa N.
Rating: 4 out of 5
following a purchase from 04/12/2024
good but expensive! and very anecdotal sponsorship
Translated reviews
Response from LaVie
Hello Idrissa,

The sponsorship works perfectly and is used daily by our loyal ambassadors. Do not hesitate to contact customer support if you encounter any problems in its implementation. [email protected]
M
Maurice B.
Rating: 4 out of 5
following a purchase from 15/12/2024
Products delivered very well packaged. Taste test completely satisfactory
Translated reviews
B
Bernard P.
Rating: 4 out of 5
following a purchase from 10/12/2024
too early to have a definitive opinion.
Translated reviews
C
Cyril T.
Rating: 4 out of 5
following a purchase from 08/12/2024
Hello, I am delighted with your products, they are great, I got my whole family to join in!! But for my recent bottle order that I requested in 48 hours for personal reasons (almost 8€ fee), I received it a day late, so it's just one day which is indeed not so serious but I believe I paid to have my product in 48 hours which was not the case, so that bothers me a bit because I think if I had chosen normal delivery I would have certainly received it just as quickly.... because you are quick to send... anyway a bit disappointed regarding this event. Best regards, Sandrine TEMOTEO
Translated reviews
A
Anne L.
Rating: 4 out of 5
following a purchase from 30/11/2024
Very simple on a daily basis Water without bad taste, it changes life
Translated reviews
P
Pierre D.
Rating: 4 out of 5
following a purchase from 01/12/2024
There are occasionally electrical connection problems. Other than that, nothing to report.
Translated reviews
L
Laurent A.
Rating: 4 out of 5
following a purchase from 29/11/2024
Package received quickly, set up easily. We trust LaVie and hope this system is effective.
Translated reviews
A
Anne D.
Rating: 4 out of 5
following a purchase from 28/11/2024
Practical and economical for filtering water but does not get rid of the limestone
Translated reviews
A
Armand M.
Rating: 4 out of 5
following a purchase from 04/10/2024
Great product, to recommend to your loved ones
Translated reviews
P
Philippe E.
Rating: 4 out of 5
following a purchase from 22/09/2024
Easy to use
Translated reviews
E
Eric C.
Rating: 4 out of 5
following a purchase from 26/09/2024
Well received the package on time, unfortunately, one of the ordered glasses was broken without any external trace of shock on the package, maybe insufficient packaging.
Translated reviews
C
Catherine S.
Rating: 4 out of 5
following a purchase from 25/09/2024
Great
Translated reviews
O
Oloruntoba David O.
Rating: 4 out of 5
following a purchase from 13/09/2024
Very good
Translated reviews
L
Lionel S.
Rating: 3 out of 5
following a purchase from 23/08/2024
French idea for a very well-made Chinese production for the PURE model. However, the PREMIUM XL model is a disaster for the bamboo coating... It fractures at all points. Also, the water is not drinkable after the quarter-hour wait because it becomes lukewarm due to the heating of the LEDs. OTHERWISE... top-notch.
Translated reviews
S
Sandra J.
Rating: 4 out of 5
following a purchase from 16/08/2024
Materials of excellent quality. Easy to use. I recommend 100%.
Translated reviews
M
Michele Z.
Rating: 4 out of 5
following a purchase from 23/07/2024
Super!!!
Translated reviews
A
Armand D.
Rating: 4 out of 5
following a purchase from 02/08/2024
The idea of purification without changing the filter suits me well. It really changes the taste of the water. When I carbonate it, there is no longer that slightly salty taste that was present with tap water. A switch on the power supply would be useful, it would prevent leaving the system on standby.
Translated reviews
Response from LaVie
The system is designed to be constantly on standby to improve its lifespan, and it only consumes 0.05w in this state, which is 438 Wh/year, or 0.4kwh, about 10 cents of electricity. Cycling electronic components several times a day is not good for their longevity. Moreover, if you want to turn it off, a socket with a switch will do the trick, but again, this is not the right mode of use.
S
Sylvie U.
Rating: 4 out of 5
following a purchase from 29/07/2024
I am satisfied with the responsiveness of the service but we did not receive the correct product on the first shipment. It was necessary to diagnose why and then receive the correct product. Best regards
Translated reviews
L
Liliane S.
Rating: 4 out of 5
following a purchase from 12/07/2024
Good system
Translated reviews
M
Maurice S.
Rating: 4 out of 5
following a purchase from 11/07/2024
It's my daughter who pushed me to make this purchase, I don't know what the water treatment is, I rely on the words
Translated reviews
Y
Yannick J.
Rating: 4 out of 5
following a purchase from 03/07/2024
The only problem is that the carrier delivered the package to a different address than the one specified at the start
Translated reviews
N
Nathalie B.
Rating: 4 out of 5
following a purchase from 01/07/2024
Perfect this completes my equipment Thank you
Translated reviews
S
Sebastien L.
Rating: 4 out of 5
following a purchase from 16/06/2024
Very good but expensive
Translated reviews
J
Joël W.
Rating: 4 out of 5
following a purchase from 16/06/2024
Yes, it's good and I am satisfied with the results and ease of use. But it's so expensive...
Translated reviews
C
Chantal F.
Rating: 4 out of 5
following a purchase from 10/06/2024
Very practical and especially fast
Translated reviews
F
Franciane D.
Rating: 4 out of 5
following a purchase from 15/05/2024
FAST AND SIMPLE USE.
Translated reviews
M
Maria B.
Rating: 4 out of 5
following a purchase from 26/05/2024
Pleasant system. I just received it, I still need to check my water quality.
Translated reviews
J
Jean-Philippe T.
Rating: 4 out of 5
following a purchase from 26/05/2024
Very practical, easy to use
Translated reviews
C
Christian K.
Rating: 4 out of 5
following a purchase from 25/05/2024
Perfect for now, hopefully it lasts. The taste of tap water has changed a lot. Happy with the purchase.
Translated reviews
C
Chantal D.
Rating: 4 out of 5
following a purchase from 22/05/2024
I find that the water has really changed in taste, it is better.
Translated reviews
L
Lidia M.
Rating: 4 out of 5
following a purchase from 20/05/2024
Filtered water is lighter and has a better taste.
Translated reviews
F
Fabienne M.
Rating: 4 out of 5
following a purchase from 26/03/2024
I am very satisfied with the LaVie system. The tap water is finally drinkable, and the bottles are aesthetically very successful. I managed to unhabit myself from mineral waters and eliminate the use of plastic bottles, a plague for the environment. However, it must be recognized that the enormous quality of plastic is its lightness, and that the LaVie bottle, even the 0.5-liter one, is very heavy, and from my point of view, can hardly serve as a water bottle.
Translated reviews
C
Catherine J.
Rating: 4 out of 5
following a purchase from 22/04/2024
Very good
Translated reviews
L
Liliane O.
Rating: 3 out of 5
following a purchase from 08/03/2024
I am very satisfied with my purchase and highly recommend it
Translated reviews
C
Christiane M.
Rating: 4 out of 5
following a purchase from 28/02/2024
Effective Simplifies life
Translated reviews
I
Isabelle T.
Rating: 4 out of 5
following a purchase from 24/03/2024
Pleasant water to drink.
Translated reviews
C
Carole G.
Rating: 4 out of 5
following a purchase from 26/02/2024
Hello, I am delighted with my purchase, I recommend this item
Translated reviews
N
Nicole G.
Rating: 4 out of 5
following a purchase from 23/04/2024
Great, I appreciate it a lot
Translated reviews
S
Sandrine V.
Rating: 4 out of 5
following a purchase from 31/03/2024
Very good. Just sometimes a few small connection problems I think because the LEDs don't always work on the first try.
Translated reviews
Response from LaVie
Hello Sandrine,

The connection should not be stressed, as the product is designed to remain plugged in on standby all the time. If you encounter usage issues, you need to write to [email protected], we will find the right solution.