Customer reviews of LaVie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 735 published reviews

Summary of reviews

LaVie patients consistently praise the product’s effectiveness and ease of use, highlighting simple installation, intuitive operation, and water that tastes neutral or better, with chlorine taste gone and a lighter feel. Delivery is repeatedly described as fast and reliable, with orders arriving quickly, well packaged, and replacements provided promptly when issues occurred. Customers emphasize strong value through noticeable benefits like reduced plastic use, cost savings over bottled water, and long-lasting, low-maintenance purification that delivers consistently drinkable water. Customer service is noted as courteous and responsive, contributing to a positive overall experience and repeat purchases.

Reviews 3 and 4 stars

Reset filters
H
Hervé N.
Rating: 4 out of 5
following a purchase from 07/08/2023
Efficient and elegant. However, one might criticize a lack of UV protection inside the bamboo cylinder. For a device at this price, the whole could be impeccable.
Translated reviews
R
Rosine B.
Rating: 4 out of 5
following a purchase from 09/08/2023
This device works very well. I am very satisfied. And plus, not buying plastic bottles anymore is good for the planet.
Translated reviews
A
Alexandra F.
Rating: 4 out of 5
following a purchase from 16/07/2023
I'm a fan!!! My water no longer tastes like limescale. It's just incredible!!!
Translated reviews
Response from LaVie
It's great! We are delighted that you appreciate our water. Thank you for your feedback!
J
Jean-Loup T.
Rating: 3 out of 5
following a purchase from 09/07/2023
I like the LaVie system. However, I had to renew my device because the previous one (a LaVie Pure model purchased in 2020) no longer worked (a small button broken in the base). I did not find the lifespan very satisfactory. I hope this new model lasts longer.
Translated reviews
C
Carole F.
Rating: 4 out of 5
following a purchase from 16/01/2023
a quality soft water
Translated reviews
A
Alain P.
Rating: 4 out of 5
following a purchase from 12/01/2023
Water with a distinctly better taste than tap water appreciated by our little children
Translated reviews