Customer reviews of Le caveau de santenay

9,8 /10

Based on 197 published reviews

5 183 93% 4 12 6% 3 1 1% 2 0 0% 1 1 1%

Summary of reviews

The online store "Le caveau de santenay" is highly regarded for its exceptional selection of wines and efficient service. Customers frequently mention the impressive quality of the wines, with many highlighting specific varietals and labels that exceeded their expectations. Delivery is consistently noted as prompt and well-organized, with references to fast shipping times and careful packaging that ensures bottles arrive in perfect condition.

Reviews 1, 2, 3 and 5 stars

A

Acheteur vérifié

Published on 04/10/2021 à 16h06

Always very good as usual, delivery within 48 hours of order.

Translated reviews

Response from Le caveau de santenay Published on 07/10/2021

Thank you for your feedback and enjoy. See you soon. Guillaume

A

Acheteur vérifié

Published on 04/10/2021 à 10h30

Very Satisfied

Translated reviews

Response from Le caveau de santenay Published on 07/10/2021

Thank you for your feedback and we look forward to welcoming you to our cellar. Guillaume

A

Acheteur vérifié

Published on 22/09/2021 à 16h34

Translated reviews

Response from Le caveau de santenay Published on 23/09/2021

Hello Sir, Thank you for your feedback.

A

Acheteur vérifié

Published on 23/08/2021 à 16h19

all good

Translated reviews

Response from Le caveau de santenay Published on 24/08/2021

Thank you for your feedback

A

Acheteur vérifié

Published on 14/08/2021 à 16h23

Translated reviews

Response from Le caveau de santenay Published on 15/08/2021

Thank you for your feedback. Enjoy the tasting.

A

Acheteur vérifié

Published on 12/08/2021 à 18h08

Finding the right carrier

Translated reviews

Response from Le caveau de santenay Published on 13/08/2021

Hello Sir, First of all, thank you for taking the time to give us your opinion. As far as the carrier is concerned, UPS did indeed send you an e-mail with the tracking number indicating that your 2 bottles would be delivered on Tuesday 10 August, but obviously a setback meant that they were only able to deliver on Wednesday 11 August!!!! What's more, I called you on Tuesday to inform you and on Wednesday to make sure you'd received your parcel, but you didn't take any notice of that ... In short, your bottles were dispatched on Monday 9th and received by you on Wednesday 11th, i.e. 48 hours, which seems to have created such a level of dissatisfaction for you that you give me this one-star rating, what can I say...

D

Daniel S.

Published on 01/08/2021 à 21h26

Translated reviews

Response from Le caveau de santenay Published on 02/08/2021

Thank you for your feedback. Guillaume

Z

Zouheir C.

Published on 31/07/2021 à 12h44

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Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume.

H

Hugo G.

Published on 31/07/2021 à 12h03

We used them twice for shipping wines to the Netherlands. Very good and reliable service. We will use them again!

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume

F

Florent R.

Published on 31/07/2021 à 07h22

Guillaume was great! A true connoisseur who works with superb winemakers. I highly recommend this winery!

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Hello Florent and thank you for your feedback. We look forward to hearing from you. Guillaume.

M

Michael W.

Published on 30/07/2021 à 19h39

Fast Delivery

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume.

E

Emma V.

Published on 30/07/2021 à 16h18

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Merci Emma. Guillaume.

T

Tessari I.

Published on 30/07/2021 à 16h05

Professionality

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you Ivan. Guillaume.

A

Andres L.

Published on 30/07/2021 à 15h32

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume.

C

Christian S.

Published on 30/07/2021 à 14h58

Professionalism

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. We look forward to hearing from you. Guillaume

N

Nicolas T.

Published on 30/07/2021 à 14h57

Delivery made 48 hours after the order was placed, even though the order was placed on a Sunday. Perfect tracking of delivery by internet. Wine very well packaged and protected.

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback, I'm glad you're satisfied with our work. Guillaume.

C

Chloé E.

Published on 30/07/2021 à 14h26

Very good, fast delivery: order placed on Monday, dispatched the same evening and delivered on Wednesday! Wines well packaged. Would recommend

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. I look forward to hearing from you. Guillaume.

F

Frédéric M.

Published on 30/07/2021 à 14h20

Efficiency

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume.

U

Ugo V.

Published on 30/07/2021 à 14h07

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume.

M

Matt M.

Published on 30/07/2021 à 14h04

Fast friendly service, whether in person or via the internet. Reliable and well-packed shipping. My favorite place to shop to the south of Beaune.

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you Matt for your feedback. See you soon. Guillaume.

L

Laurent C.

Published on 30/07/2021 à 14h00

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Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume.

M

Martine G.

Published on 30/07/2021 à 13h57

Excellent.

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. Guillaume.

P

Patrick D.

Published on 30/07/2021 à 13h44

Variety of products, including price ranges. Speed of delivery. Quality of packaging.

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback. We look forward to hearing from you. Guillaume

E

Eric L.

Published on 30/07/2021 à 13h43

excellent welcome, very good advice, especially on Bachey Legros and Hubert Lamy. We'll be going back as soon as we get to Bourggone.

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Hello Eric and thank you for your review. We look forward to welcoming you again. Guillaume.

M

Michel P.

Published on 30/07/2021 à 13h39

Perfectly packaged wine, very fast delivery. Excellent wine. We will order with confidence. Completely satisfied, we recommend it.

Translated reviews

Response from Le caveau de santenay Published on 31/07/2021

Thank you for your feedback and we look forward to seeing you next time. Guillaume