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M
Rating: 5 out of 5
Everything ok as usual
Customer reviews of Le caveau de santenay
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 197 published reviews
Summary of reviews
The online store "Le caveau de santenay" is highly regarded for its exceptional selection of wines and efficient service. Customers frequently mention the impressive quality of the wines, with many highlighting specific varietals and labels that exceeded their expectations. Delivery is consistently noted as prompt and well-organized, with references to fast shipping times and careful packaging that ensures bottles arrive in perfect condition.
Reviews 1, 2, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
An excellent place to buy wines from Santenay and the surrounding area. The prices are also quite reasonable, even if, like most Burgundy wines today, they are mainly intended for special occasions.
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W
Rating: 5 out of 5
Really good advice,
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E
Rating: 5 out of 5
The wine met my expectations. The package arrived very quickly
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R
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Superb as usual! Thank you very much to the team
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S
Rating: 5 out of 5
Very pro
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R
Rating: 5 out of 5
Very good professional
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J
Rating: 4 out of 5
Very good wines and prompt delivery and service. The delivery costs could be a bit lower.
P
Rating: 5 out of 5
Delicious, order received quickly. Thank you!
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F
Rating: 5 out of 5
Parfait
J
Rating: 5 out of 5
Top !!!
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A
Rating: 5 out of 5
Very good experience with passionate and pleasant people. Thank you!
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S
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Superb selection of good wines with impeccable and quick service! Thank you very much to the whole team at the Caveau!
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M
Rating: 5 out of 5
Relevant advice, very warm welcome, magnificent choice, a very nice address!
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A
Rating: 5 out of 5
Good advice, careful shipping. Impeccable!
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J
Rating: 5 out of 5
Everything went very well for my first order. Exceptional customer service and a delivery to Valencia in Spain that worked very well.
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M
Rating: 5 out of 5
Tres bien
F
Rating: 4 out of 5
The delivery in 2 packages was made on 2 different days: one with the initial scheduling of DHL, the other taking into account my request to postpone to the next day.
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L
Rating: 5 out of 5
Excellent choice of wines, quality always top-notch. Order processing and delivery ultra-fast and always without any problems. Thank you.
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F
Rating: 5 out of 5
Nice welcome on the phone and order perfectly compliant
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P
Rating: 5 out of 5
absolutely satisfied
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L
Rating: 5 out of 5
5
C
Rating: 5 out of 5
Compliant. Fast. Good.
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A
Rating: 5 out of 5
Fast service, very good advice. I recommend
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B
Rating: 5 out of 5
Excellent selection, professional advice!
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Response from Le caveau de santenay
Hello Bald,
Thank you very much for your flattering review and for the perfect score of 5/5! We are delighted that our selection and our advice pleased you. Your satisfaction is our greatest reward.
Looking forward to seeing you again at lecaveaudesantenay.fr !
Best regards,
Thank you very much for your flattering review and for the perfect score of 5/5! We are delighted that our selection and our advice pleased you. Your satisfaction is our greatest reward.
Looking forward to seeing you again at lecaveaudesantenay.fr !
Best regards,
N
Rating: 5 out of 5
Great service, and very friendly Thank you
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Response from Le caveau de santenay
Dear Nicolas,
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated our service. Your satisfaction is our priority, and your encouragement motivates us to continue providing you with the best. We look forward to welcoming you again.
Sincerely,
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated our service. Your satisfaction is our priority, and your encouragement motivates us to continue providing you with the best. We look forward to welcoming you again.
Sincerely,
T
Rating: 5 out of 5
At the top
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Response from Le caveau de santenay
Hello Thomas,
We sincerely thank you for your flattering review and are delighted to learn that our site "Le caveau de Santenay" has met your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon at lecaveaudesantenay.fr.
We sincerely thank you for your flattering review and are delighted to learn that our site "Le caveau de Santenay" has met your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon at lecaveaudesantenay.fr.
C
Rating: 5 out of 5
very professional!
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Response from Le caveau de santenay
We warmly thank you for your flattering review, Catherine. Your satisfaction is our priority and we are delighted to know that our professionalism has met your expectations. Do not hesitate to come back to see us to discover more of our selections!
Best regards
Guillaume
Best regards
Guillaume
J
Rating: 5 out of 5
Effective and pleasant contact with the manager and ultra-fast delivery in J+3. The bottles were very well packaged.
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Response from Le caveau de santenay
Thank you very much, Jean Jacques, for your feedback! We are delighted to hear that you appreciated our service and the speed of delivery. Your satisfaction is our priority, and your compliments on the packaging encourage us to continue in this direction. See you soon at the Caveau de Santenay!
Best regards
Guillaume
Best regards
Guillaume
U
Rating: 5 out of 5
Everything went very well-as it should be.
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Response from Le caveau de santenay
Dear Uwe,
We sincerely thank you for your positive feedback and are delighted to learn that your experience with "Le caveau de Santenay" met your expectations. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again soon.
Best regards
Guillaume
We sincerely thank you for your positive feedback and are delighted to learn that your experience with "Le caveau de Santenay" met your expectations. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again soon.
Best regards
Guillaume
U
Rating: 5 out of 5
Everything went well. Just as it should be. Great!
E
Rating: 5 out of 5
Service client parfait.
P
Rating: 5 out of 5
Very good
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Response from Le caveau de santenay
Hello Patrick,
Thank you very much for your positive feedback! We are delighted that your experience at the Caveau de Santenay met your expectations. We look forward to welcoming you again soon!
Best regards,
Guillaume
Thank you very much for your positive feedback! We are delighted that your experience at the Caveau de Santenay met your expectations. We look forward to welcoming you again soon!
Best regards,
Guillaume
P
Rating: 5 out of 5
I ordered from Belgium, the available quantity of a white Rully, 5 bottles. I received a phone call from the owner saying there were actually 6 and if I would like to receive 6 instead. Ordered the additional bottle. They arrived the day after. Now that my dear friends is excellent customer service.
G
Rating: 5 out of 5
Excellent and fast service. Bottles perfectly packaged. Thank you.
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Response from Le caveau de santenay
Dear Giusti,
Thank you very much for your review! We are delighted to hear that you appreciated our service and the packaging of our bottles. Your satisfaction is our priority, and your feedback encourages us to continue our efforts. We look forward to welcoming you again at lecaveaudesantenay.fr
Best regards,
Guillaume
Thank you very much for your review! We are delighted to hear that you appreciated our service and the packaging of our bottles. Your satisfaction is our priority, and your feedback encourages us to continue our efforts. We look forward to welcoming you again at lecaveaudesantenay.fr
Best regards,
Guillaume
Y
Rating: 5 out of 5
Despite an initial transport problem, a satisfactory solution was found, good responsiveness and bottles well received, I recommend.
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Response from Le caveau de santenay
I sincerely thank you for your positive feedback. We are delighted to hear that you were satisfied with our responsiveness and that your magnums arrived safely. Your recommendation means a lot to us, and we hope to see you again soon on our website. Best regards, Guillaume
J
Rating: 5 out of 5
Great after-sales service. Following a stock problem, the merchant called me to say that the package would take a little longer. He contacted me again to make sure I'd had the information I needed to pick up my package. Finally, a merchant who cares about receiving orders even more than the one who places them.
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Response from Le caveau de santenay
Good afternoon, sir,
Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that our after-sales service met your expectations. Your satisfaction is our priority, and we are pleased that our communication has contributed to a positive experience. We look forward to serving you again at lecaveaudesantenay.fr.
Best regards,
Guillaume
Thank you very much for your glowing review and your 5/5 rating. We are delighted to hear that our after-sales service met your expectations. Your satisfaction is our priority, and we are pleased that our communication has contributed to a positive experience. We look forward to serving you again at lecaveaudesantenay.fr.
Best regards,
Guillaume
P
Rating: 5 out of 5
Perfect !