Customer reviews of Le caveau de santenay

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9,8 /10
Overall rating: 9,8 out of 10
Based on 204 published reviews

Summary of reviews

Le caveau de santenay shows consistently strong product selection with a wide range of wines, including local Burgundy bottles, praised for their quality and variety. Delivery is repeatedly described as fast, reliable, and well-packaged, with several mentions of prompt shipping, careful handling, and satisfaction with arrival times. Customer service is highlighted for its friendliness, professional expertise, helpful explanations, attentive communication, and proactive problem-solving. Overall, customers emphasize a warm, knowledgeable team and dependable service that enhances the purchasing experience.

3 star reviews

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J
Jean Marc H.
Rating: 3 out of 5
following a purchase from 01/11/2025
Disastrous delivery due to Chronopost, which did not enter the building and left the boxes of wine in a post office 3 km from my home. I had to take a taxi to pick them up.
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