Customer reviews of Le caveau de santenay

9,8 /10

Based on 204 published reviews

Summary of reviews

Le caveau de santenay shows consistently strong product selection with a wide range of wines, including local Burgundy bottles, praised for their quality and variety. Delivery is repeatedly described as fast, reliable, and well-packaged, with several mentions of prompt shipping, careful handling, and satisfaction with arrival times. Customer service is highlighted for its friendliness, professional expertise, helpful explanations, attentive communication, and proactive problem-solving. Overall, customers emphasize a warm, knowledgeable team and dependable service that enhances the purchasing experience.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 22/06/2023 à 05h57

Top!

Translated reviews

Response from Le caveau de santenay Published on 08/08/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 15/05/2023 à 17h08

Very fast and perfect delivery, however delivery charges not covered for large orders, a little disappointing.

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Response from Le caveau de santenay Published on 19/05/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 09/05/2023 à 08h36

Good follow-up. Delivery very late, but explained.

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Response from Le caveau de santenay Published on 10/05/2023

Hello Sir, Thank you for your feedback and sorry again for the late delivery. Guillaume

Acheteur Vérifié

Published on 22/04/2023 à 18h43

Very good advice on the choice of wine in relation to my expressed taste.

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Response from Le caveau de santenay Published on 23/04/2023

Hello Sir and thank you for your feedback. Bonne dégustation. Guillaume.

Acheteur Vérifié

Published on 21/04/2023 à 17h50

delivered very fast it's syper If you have a catalog / order form it would be perfect for 2024

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Response from Le caveau de santenay Published on 23/04/2023

Hello Sir and thank you for your feedback. For the catalog, just ask me and I'll send it to you by e-mail. Bonne dégustation. Guillaume.

Acheteur Vérifié

Published on 08/04/2023 à 05h49

Very good service, reliable Thank you Transport a little expensive

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Response from Le caveau de santenay Published on 13/04/2023

Hello Hanna, Thank you for your feedback and enjoy the tasting. Guillaume.

Acheteur Vérifié

Published on 27/03/2023 à 12h16

Quick delivery, very good assortment, fair prices.

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Response from Le caveau de santenay Published on 28/03/2023

Thank you for your feedback , have a nice degustation. Guillaume.

Acheteur Vérifié

Published on 22/03/2023 à 19h54

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Response from Le caveau de santenay Published on 28/03/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 21/03/2023 à 21h55

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Response from Le caveau de santenay Published on 22/03/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 13/03/2023 à 07h53

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Response from Le caveau de santenay Published on 13/03/2023

Thank you for your feedback. Guillaume.

Acheteur Vérifié

Published on 12/03/2023 à 20h10

Their reactivity

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Response from Le caveau de santenay Published on 13/03/2023

Thank you for your feedback and enjoy the tasting. Guillaume.

Acheteur Vérifié

Published on 09/03/2023 à 16h00

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Response from Le caveau de santenay Published on 10/03/2023

Thank you for your feedback. Guillaume.

Acheteur Vérifié

Published on 06/03/2023 à 14h40

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Response from Le caveau de santenay Published on 07/03/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 31/01/2023 à 17h54

I appreciated the quality of the packaging and the respect of the delivery time. As it is, this product is in the cellar and will be tasted within three months.

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Response from Le caveau de santenay Published on 02/02/2023

Thank you for your feedback and enjoy the tasting. Guillaume

Acheteur Vérifié

Published on 28/01/2023 à 16h56

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Response from Le caveau de santenay Published on 02/02/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 25/01/2023 à 16h15

Very good choice of Burgundy wines.

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Response from Le caveau de santenay Published on 27/01/2023

Thank you Mathieu for your feedback and enjoy the tasting. Guillaume

Acheteur Vérifié

Published on 23/01/2023 à 16h11

Fast delivery, fair price and very careful packaging

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Response from Le caveau de santenay Published on 24/01/2023

Thanks for your feedback Guillaume

Acheteur Vérifié

Published on 19/01/2023 à 19h02

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Response from Le caveau de santenay Published on 24/01/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 19/01/2023 à 16h07

SUPER!

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Response from Le caveau de santenay Published on 24/01/2023

Thank you for your feedback and enjoy the tasting. Guillaume

Acheteur Vérifié

Published on 10/01/2023 à 18h57

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Response from Le caveau de santenay Published on 13/01/2023

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 31/12/2022 à 16h22

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Response from Le caveau de santenay Published on 02/01/2023

Thank you for your feedback. Bonne degustation. Guillaume

Acheteur Vérifié

Published on 29/12/2022 à 17h21

I would emphasize the product range, and the good service.

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Response from Le caveau de santenay Published on 31/12/2022

Thank's Niels for your feedback. See you next time in SANTENAY Guillaume

Jacky M.

Published on 20/12/2022 à 14h42 following a purchase from 15/12/2022

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Response from Le caveau de santenay Published on 21/12/2022

Thank you for your feedback. Best wishes for the festive season. Guillaume

Pavel T.

Published on 16/12/2022 à 18h41 following a purchase from 17/11/2022

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Response from Le caveau de santenay Published on 21/12/2022

Thank you for your feed back. Enjoy. Guillaume

Frederik H.

Published on 16/12/2022 à 16h51 following a purchase from 09/12/2022

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Response from Le caveau de santenay Published on 21/12/2022

Thank you for your feedback. Guillaume

Peter L.

Published on 16/12/2022 à 14h05 following a purchase from 15/12/2022

tRES BIEN!! SERVICE AND QUALITY!

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Response from Le caveau de santenay Published on 21/12/2022

Thank you for your feedback. Happy holidays. Guillaume.

Zia H.

Published on 16/12/2022 à 10h39 following a purchase from 13/11/2022

I desperately searched for a Chassagne Montrachet that was in stock at Le Caveau. As I live abroad, I was a little hesitant to order, but I shouldn't have been, as the order and delivery were made in record time and with the utmost professionalism. I'm waiting for Le Caveau to recommend wines based on my order so I can use them again!

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Response from Le caveau de santenay Published on 21/12/2022

Thank you for your feedback and don't hesitate to contact me by e-mail or telephone if you need any further information. Enjoy these wines and happy holidays to you.

Mirela O.

Published on 16/12/2022 à 10h28 following a purchase from 07/12/2022

Everything perfect

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Response from Le caveau de santenay Published on 21/12/2022

Thank you for your feed back. Have a nice taste Guillaume

Acheteur Vérifié

Published on 15/10/2022 à 17h15

Thanks Guillaume Always available and (very) good advice.

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Response from Le caveau de santenay Published on 16/10/2022

Thank you Olivier for your feedback and enjoy. Guillaume

Acheteur Vérifié

Published on 01/09/2022 à 16h35

The wines are good, the price is fair and the delivery is empty.

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Response from Le caveau de santenay Published on 03/09/2022

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 16/08/2022 à 19h59

Everything was perfect: Communication fast, parcel well wrapped!

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Response from Le caveau de santenay Published on 17/08/2022

Thank you for your feed back. Have a nice taste. Guillaume

Acheteur Vérifié

Published on 24/07/2022 à 10h43

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Response from Le caveau de santenay Published on 26/07/2022

Thank you for your feedback. Bonne dégustation. Guillaume

Acheteur Vérifié

Published on 09/07/2022 à 16h37

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Response from Le caveau de santenay Published on 10/07/2022

Thank you for your feedback. Guillaume.

Acheteur Vérifié

Published on 09/06/2022 à 16h02

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Response from Le caveau de santenay Published on 10/06/2022

Thank you for your feedback. Guillaume.

Acheteur Vérifié

Published on 02/06/2022 à 22h39

The transportcost is quite high, the rest is perfect.

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Response from Le caveau de santenay Published on 07/06/2022

Thank you for your feedback. Guillaume

Acheteur Vérifié

Published on 27/04/2022 à 05h56

Very professional

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Response from Le caveau de santenay Published on 28/04/2022

Thank you and see you soon at the cellar. Guillaume

Acheteur Vérifié

Published on 26/04/2022 à 08h44

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Response from Le caveau de santenay Published on 28/04/2022

Thank you for your feedback. Bonne dégustation. Guillaume

Acheteur Vérifié

Published on 29/03/2022 à 16h28

Availability and efficient delivery. Thank you

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Response from Le caveau de santenay Published on 30/03/2022

Thank you for your feedback. Bonne degustation. Guillaume

Acheteur Vérifié

Published on 27/03/2022 à 16h36

very responsive / good RQP of wines offered

Translated reviews

Response from Le caveau de santenay Published on 28/03/2022

Thank you for your feedback. Bonne dégustation. Guillaume

Acheteur Vérifié

Published on 06/03/2022 à 16h38

Speed of delivery

Translated reviews

Response from Le caveau de santenay Published on 07/03/2022

Thank you for your feedback. Guillaume