English 
Français 
A
Rating: 5 out of 5
Response from Le caveau de santenay
Thanks for your feedback Guillaume
Customer reviews of Le caveau de santenay
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 204 published reviews
Summary of reviews
Le caveau de santenay shows consistently strong product selection with a wide range of wines, including local Burgundy bottles, praised for their quality and variety. Delivery is repeatedly described as fast, reliable, and well-packaged, with several mentions of prompt shipping, careful handling, and satisfaction with arrival times. Customer service is highlighted for its friendliness, professional expertise, helpful explanations, attentive communication, and proactive problem-solving. Overall, customers emphasize a warm, knowledgeable team and dependable service that enhances the purchasing experience.
5 star reviews
Reset filtersA
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback, enjoy the tasting. Guillaume
A
Rating: 5 out of 5
Fast delivery
Translated reviews
Response from Le caveau de santenay
Thank you Stephen for your feedback and we look forward to seeing you again. Guillaume.
A
Rating: 5 out of 5
Delivery time, delivery, perfect packaging
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Bonne dégustation. Guillaume
A
Rating: 5 out of 5
advice as sound as ever, a true professional who is available, efficient and passionate about his work - a real pleasure to listen to and to drink :)
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and we look forward to welcoming you to our cellar. Guillaume
A
Rating: 5 out of 5
Always very good as usual, delivery within 48 hours of order.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and enjoy. See you soon. Guillaume
A
Rating: 5 out of 5
Very Satisfied
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and we look forward to welcoming you to our cellar. Guillaume
A
Rating: 5 out of 5
Response from Le caveau de santenay
Hello Sir, Thank you for your feedback.
A
Rating: 5 out of 5
all good
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback
A
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback. Enjoy the tasting.
D
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
Z
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
H
Rating: 5 out of 5
We used them twice for shipping wines to the Netherlands. Very good and reliable service. We will use them again!
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
F
Rating: 5 out of 5
Guillaume was great! A true connoisseur who works with superb winemakers. I highly recommend this winery!
Translated reviews
Response from Le caveau de santenay
Hello Florent and thank you for your feedback. We look forward to hearing from you. Guillaume.
M
Rating: 5 out of 5
Fast Delivery
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
E
Rating: 5 out of 5
Response from Le caveau de santenay
Merci Emma. Guillaume.
T
Rating: 5 out of 5
Professionality
Translated reviews
Response from Le caveau de santenay
Thank you Ivan. Guillaume.
A
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
C
Rating: 5 out of 5
Professionalism
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. We look forward to hearing from you. Guillaume
N
Rating: 5 out of 5
Delivery made 48 hours after the order was placed, even though the order was placed on a Sunday. Perfect tracking of delivery by internet. Wine very well packaged and protected.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback, I'm glad you're satisfied with our work. Guillaume.
C
Rating: 5 out of 5
Very good, fast delivery: order placed on Monday, dispatched the same evening and delivered on Wednesday! Wines well packaged. Would recommend
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. I look forward to hearing from you. Guillaume.
F
Rating: 5 out of 5
Efficiency
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
U
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
M
Rating: 5 out of 5
Fast friendly service, whether in person or via the internet. Reliable and well-packed shipping. My favorite place to shop to the south of Beaune.
Translated reviews
Response from Le caveau de santenay
Thank you Matt for your feedback. See you soon. Guillaume.
L
Rating: 5 out of 5
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
M
Rating: 5 out of 5
Excellent.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
P
Rating: 5 out of 5
Variety of products, including price ranges. Speed of delivery. Quality of packaging.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. We look forward to hearing from you. Guillaume
E
Rating: 5 out of 5
excellent welcome, very good advice, especially on Bachey Legros and Hubert Lamy. We'll be going back as soon as we get to Bourggone.
Translated reviews
Response from Le caveau de santenay
Hello Eric and thank you for your review. We look forward to welcoming you again. Guillaume.
M
Rating: 5 out of 5
Perfectly packaged wine, very fast delivery. Excellent wine. We will order with confidence. Completely satisfied, we recommend it.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and we look forward to seeing you next time. Guillaume