Customer reviews of Le Choix des Bébés

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 167 published reviews
5 130 78% 4 18 11% 3 9 5% 2 3 2% 1 7 4%

Summary of reviews

Le Choix des Bébés consistently delivers reliable, fast service with smooth order processing and quick delivery, helping customers receive items quickly and in careful packaging. The product range and site usability are noted positively, with clear descriptions, easy-to-use site navigation, and items that meet expectations and house requests. Customers frequently highlight practical, well-designed products such as comfortable mattresses and cushions that are easy to use and fold, plus responsive customer service that addresses feedback. The shopping experience is reinforced by dependable delivery performance and clear, helpful communications from the team.

3 star reviews

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Anne C.
Rating: 3 out of 5
following a purchase from 19/05/2024
Overall good, but very disappointed with my purchase
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Response from Le Choix des Bébés
Hello, We are sorry to hear about your disappointment! Can you please tell us more? Thank you in advance for your feedback, Marine from Le Choix des Bébés
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Sophie B.
Rating: 3 out of 5
following a purchase from 27/05/2024
The cushion is well designed. But advertised as gray/white reversible, the interest of reversibility is seen in the fact that one side is gray and the other white, however all sides are gray. Either you made a mistake in the delivery, or your communication in the product presentation needs to be improved to better understand the product design (see your photo below which shows one gray side and the other white). Best regards,
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Response from Le Choix des Bébés
Hello Madam, I sincerely apologize for this confusion. I will inform our customer service and we will get back to you very soon with a solution to your issue. Could you please provide me with your order number? Thank you in advance!
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Anais M.
Rating: 3 out of 5
following a purchase from 10/01/2024
Hello, Thank you for your feedback, which we take into consideration. We are doing our best to expand our product ranges and we hope to offer you new products soon :) We hope to see you again very soon at Le Choix des Bébés! Marine for Le Choix des Bébés
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Response from Le Choix des Bébés
Great, thank you!
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Jennifer R.
Rating: 3 out of 5
following a purchase from 02/12/2023
Everything went well.
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Charlotte A.
Rating: 3 out of 5
following a purchase from 31/05/2023
Order conforms. Perfect purchase. Too bad the GLS delivery service is not up to par
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/07/2022
I paid for express delivery in 24/48 hours and the package arrived much later
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2021
Good item. However, 24/48h delivery not respected. Delivery problem but no one informs. Proposal to receive a discount code only if I ask for it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2021
No news about the delivery, product sent to another recipient than me. I don't know if the product has been delivered!!???
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Response from Le Choix des Bébés
Hello, Following our exchanges where we were able to prove to you that you had received all the necessary emails for order tracking, I would like to ask Verified Reviews to remove this review. As you indicated in your last email, this review corresponded to your impression at the time. I am delighted to have been able to communicate with you. Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2021
We had to manage on our own to track our order, no website or correspondence with the company for 15 days.
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