Customer reviews of Le Comptoir de Mathilde

I'm very sorry you no longer make tarragon mustard!!!!

My kids love it. Fast delivery and very well protected products. Haven't tasted everything yet...

Excellent products Fast order processing despite health crisis

Hello, the quantity of pepper on the website is different from the one on the Mini Moulin. I have phoned you about this. Best regards

Good products. Fast delivery!

Order sent quickly and carefully - and delicious products :)

Easy to use and pleasant to navigate.
Product descriptions in line with products

Order arrived on time. Very good packaging, no broken pots. I will reward by internet

good product

Pleasant site. Fast and efficient delivery.

Beautiful sign

easy, fast and very well packaged.

Delivered during a period of confinement, the packaging is OK and the products are very well protected. First of all, I read the labels and was pleasantly surprised by the list of ingredients, which is a far cry from industrial products. And when you start tasting, you realize how good it is! It's like homemade, but much better than what I'd make myself.

Very satisfied with my order. Delighted to be able to order online, fast and well protected shipment. Thank you for our taste buds

Fast delivery despite current circumstances and very good packaging. I know I can order online again. To do again

Super delivery

Very well laid out and readable

The products are delicious! But also, a super mention for the packaging! Yes, I was skeptical about ordering with delivery, as I usually go to the store, but I was delighted. Well protected, no risk of breakage. Bravo for that too! I recommend Comptoir de Mathilde 200%!

No worries. Super well packaged. Very fast.

The site is very good, with a clear and detailed presentation of the products.

Order delivered very quickly and in perfect condition. What happiness. The site is easy to use.

The site is very well designed and simple. I don't know about the products, they were a gift. But she seemed delighted!

Order prepared quickly, packaging is perfect, products are really well protected for transport.

Quality products

These are the best spreads I've ever tasted, much more flavourful than supermarket spreads, less fatty, you get the real taste of hazelnuts without the palm oil!

Very good, quality products sent quickly.

Order received in perfect condition, everything well protected

Everything is perfect. From the site to delivery and customer service is top notch. The woman I spoke to on the phone about my address problem with my move is very pleasant and responsive.

Very good packaging and delicious products! Thank you

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Easy to explore

I am very satisfied with this order which was delivered very quickly.

Order received promptly, very well packaged

nickel

Fine

Ordered and delivered very quickly. Comptoir de Mathilde products are always very good, I recommend!

With this negative review, I'm not punishing the products themselves but the quality of service (delivery, communication, etc.). The order was placed on 28/3/2020 with a promise of delivery before Easter, i.e. 12/04/2020. Once the date had passed, I sent an e-mail to claim my order. The reply I received two days later was an automatic e-mail informing me that my order was being prepared.
Ten days later, I sent another e-mail because I still hadn't received anything, and the next day I received an automatic reply informing me that my order was being delivered. The order was finally received on 30/04/2020. Not one e-mail of apology, explanation or commercial gesture.
I know that the situation is peculiar with the confinement, but being an online shopping enthusiast, I can say that this is the only order with so much delay and so little (no) communication. One thing is sure: I WILL NEVER ORDER FROM THE COMPTOIR DE MATHILDE again.

Very good

Fast delivery and perfectly packaged! One tiny complaint about a packet of caramelized almonds which were slightly stuck. Not too presentable.

The site is very good... almost as good as the stores. I say "almost" because I love the tastings!!!!