Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 358 published reviews
5 5 273 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 3, 4 and 5 stars

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C
Carole B.
Rating: 5 out of 5
following a purchase from 18/01/2025
Site very well done order quickly placed. Package received quickly.
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Yves B.
Rating: 5 out of 5
following a purchase from 19/01/2025
everything is excellent!
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Alban D.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very fast delivery, superbly packaged.
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jean G.
Rating: 5 out of 5
following a purchase from 20/01/2025
very suitable
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Sauvage E.
Rating: 5 out of 5
following a purchase from 18/01/2025
Quality product, easy to order and quick turnaround. I recommend
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Anthony S.
Rating: 5 out of 5
following a purchase from 17/01/2025
Everything is perfect but the box is too big and there is a bit too much protective paper for only 2 packs of calissons.
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Response from Le Comptoir de Mathilde
Thank you for your positive review of our website Le Comptoir de Mathilde. We are delighted that you are satisfied with our products. We take note of your comment about the packaging and will do our utmost to find the right balance between protection and environmental impact. We thank you for your confidence and hope to see you soon on our site.
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Karine M.
Rating: 5 out of 5
following a purchase from 16/01/2025
The spreads are delicious, and the fig jam a real treat!
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Pascal P.
Rating: 4 out of 5
following a purchase from 18/01/2025
Hello, the products have arrived and conform to the order, but delivery against signature not seen the deliveryman.
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Aurelien J.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very good product well packaged perfect tasting
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Response from Le Comptoir de Mathilde
Thank you for your positive feedback on our site, Aurelien! We are delighted that you enjoyed our products and their careful packaging. We hope to see you soon on Le Comptoir de Mathilde for more perfect tastings. We hope to see you soon!
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Floriane R.
Rating: 5 out of 5
following a purchase from 10/01/2025
Top
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Response from Le Comptoir de Mathilde
We are delighted that you like our site! Thank you for your positive feedback on Le Comptoir de Mathilde.
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MARIE THERESE B.
Rating: 5 out of 5
following a purchase from 09/01/2025
easy to order. Fast, perfect delivery
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Response from Le Comptoir de Mathilde
Thank you very much for your positive feedback, MARIE THERESE! We are delighted that you appreciated our ordering and delivery service. We hope to see you soon on our website Le Comptoir de Mathilde!
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Virginie V.
Rating: 4 out of 5
following a purchase from 01/01/2025
The products are quality, too bad the shipping costs are so high.
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Response from Le Comptoir de Mathilde
We are sorry to hear that you find our delivery charges high. We make a point of offering quality products to our customers. We take note of your comment and will study the possibility of improving our delivery rates. Thank you for your feedback and your confidence in our brand. We hope to see you back on our site very soon.
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Monique C.
Rating: 5 out of 5
following a purchase from 27/12/2024
A bit expensive to transport
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Noemie C.
Rating: 5 out of 5
following a purchase from 30/12/2024
Top delivery and top choice of items! As always at comptoir de Mathilde! Thank you
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Flore L.
Rating: 5 out of 5
following a purchase from 21/12/2024
Top!
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Thomas F.
Rating: 5 out of 5
following a purchase from 28/12/2024
Excellent products
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Rachel C.
Rating: 5 out of 5
following a purchase from 29/11/2024
The items are as gourmet as ever and make great gifts.
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Catherine F.
Rating: 5 out of 5
following a purchase from 19/12/2024
Complete parcel received on time.
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A J.
Rating: 5 out of 5
following a purchase from 17/12/2024
Excellent experience. Highly recommend.
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YVETTE L.
Rating: 2 out of 5
following a purchase from 21/12/2024
not what I expected
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Response from Le Comptoir de Mathilde
Hello Yvette,

Thank you for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations. Your input is valuable and helps us improve our offerings. Please feel free to contact us directly to discuss your experience.

Best regards,
The Comptoir de Mathilde team
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Ludovic P.
Rating: 5 out of 5
following a purchase from 17/12/2024
It was a gift, and people are happy.
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Jean luc V.
Rating: 5 out of 5
following a purchase from 15/12/2024
The parcel was delivered in Belgium without any problem.
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Florence B.
Rating: 5 out of 5
following a purchase from 13/12/2024
excellent products that I have been using for a long time. Fast delivery. What happiness!
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JEAN YVES M.
Rating: 5 out of 5
following a purchase from 20/12/2024
Very good
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Lionel R.
Rating: 5 out of 5
following a purchase from 13/12/2024
The delivery was fast, I can't say more, it was a gift for Christmas.
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Isabelle A.
Rating: 5 out of 5
following a purchase from 21/12/2024
Perfect 😉 it's a pleasure to buy from you. What good and beautiful things
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Arlette D.
Rating: 5 out of 5
following a purchase from 13/12/2024
the products are all excellent
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Fabienne M.
Rating: 5 out of 5
following a purchase from 18/12/2024
Order ok Arrived in time for Christmas!
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sophie L.
Rating: 5 out of 5
following a purchase from 17/12/2024
Very good product
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Hélène M.
Rating: 5 out of 5
following a purchase from 20/12/2024
Much appreciated
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Elodie L.
Rating: 4 out of 5
following a purchase from 20/12/2024
I'm not disappointed with the products, but the problem is the shipping, which always misses something, so I'd give it one star less, but after that, customer service is very responsive.
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Christel B.
Rating: 5 out of 5
following a purchase from 20/12/2024
Nickel. Well packaged, fast delivery and good products
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Véronique S.
Rating: 5 out of 5
following a purchase from 19/12/2024
CLEAR
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Sky S.
Rating: 5 out of 5
following a purchase from 23/12/2024
It's very good I recommend the products are of great quality and packaged with care so there are no unpleasant surprises on arrival. I'll try again.
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Laura B.
Rating: 5 out of 5
following a purchase from 20/12/2024
Everything was perfect
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Yannick R.
Rating: 5 out of 5
following a purchase from 18/12/2024
Satisfied
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Adeline D.
Rating: 5 out of 5
following a purchase from 20/12/2024
Fast delivery. Gourmet and high quality products. I recommend 1000x
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adeline B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Very happy with the package, the way it was packed and the parcels.
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REMI B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very nice product. Delivery on time.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very satisfied with good, well-presented products
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