Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 360 published reviews

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
F
Frédéric L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Compliant product
Translated reviews
H
Hélène C.
Rating: 5 out of 5
following a purchase from 24/11/2023
A loyal Comptoir de Mathilde customer, I've never been disappointed by the quality of the products, the meticulous packaging and the speed of delivery.
Translated reviews
G
Gilbert G.
Rating: 5 out of 5
following a purchase from 17/11/2023
Thank you, excellent service
Translated reviews
C
chloé B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good even if too expensive
Translated reviews
N
Nadia J.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
Translated reviews
E
Effrosyni F.
Rating: 5 out of 5
following a purchase from 24/11/2023
Products as described
Translated reviews
L
laurence L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good.
Translated reviews
M
marie chantal G.
Rating: 5 out of 5
following a purchase from 24/11/2023
WE HAVE NOT TESTED THE PRODUCTS ORDERED BUT THE DELIVERY WAS PERFECT.
Translated reviews
V
Virginie U.
Rating: 5 out of 5
following a purchase from 24/11/2023
Everything is perfect. Thank you so much.
Translated reviews
G
gwenaelle G.
Rating: 4 out of 5
following a purchase from 24/11/2023
Very nice gift basket. Too bad the Christmas chocolate bars are broken.
Translated reviews
M
Muriel D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Quality and original products. Fast and careful shipping. Very satisfied with my purchases
Translated reviews
B
BERNADETTE B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast delivery. Jars protected by kraft paper, but could use more padding. However, all jars were intact.
Translated reviews
C
Corinne C.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very well packaged and protected chocolates
Translated reviews
J
Justine F.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good
Translated reviews
A
anne-laure C.
Rating: 5 out of 5
following a purchase from 24/11/2023
I'm very happy with the products I ordered, especially the advent calendar.
Translated reviews
A
Anaïs D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect, very well packaged
Translated reviews
C
Clarence M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Always good products with Mathilde's counter! A real treat...
Translated reviews
M
marie-christine C.
Rating: 5 out of 5
following a purchase from 24/11/2023
very well received
Translated reviews
F
Francette C.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good products, tasty and original for some of them. I'll be sure to repeat the experience next year for our holiday chocolates.
Translated reviews
M
Magali A.
Rating: 5 out of 5
following a purchase from 24/11/2023
Quality products. Beautiful gift boxes. Fast, accurate delivery.
Translated reviews
E
Evelyne L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Compliant and fast. Some items are in store and not on the site...it makes it possible to go and say hello in store 🤗😉
Translated reviews
E
EMELINE D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Still a pleasure to order from them, super good
Translated reviews
N
Nathalie D.
Rating: 5 out of 5
following a purchase from 23/11/2023
2 nd order arrived quickly after a reminder (computer bug?) a pacifier and a tablet broken but the rest of the order perfect. I won't order anything too fragile again.
Translated reviews
C
CHANTAL B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast and accurate delivery, beautiful presentation of the items
Translated reviews
E
emma P.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
Translated reviews
J
Julie P.
Rating: 5 out of 5
following a purchase from 24/11/2023
Ordered for my corporate gifts, very happy with my purchase.
Translated reviews
M
Mélinda B.
Rating: 5 out of 5
following a purchase from 21/11/2023
Order quickly shipped and very well cared for, I recommend it!
Translated reviews
S
Sophie O.
Rating: 5 out of 5
following a purchase from 24/11/2023
Well-packaged parcel
Translated reviews
J
Janique R.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
Translated reviews
V
valerie G.
Rating: 3 out of 5
following a purchase from 24/11/2023
The products are good but there was a bug on the site the day I ordered. I entered different delivery addresses but this was not taken into account and the order arrived at my house. I had to reship it at my own expense to the correct address.
Translated reviews
Response from Le Comptoir de Mathilde
Hello Valérie,
We are very sorry for the inconvenience caused by your order on our website Le Comptoir de Mathilde. We take note of your remark and we will make sure that this does not happen again in the future. We hope you were satisfied with our products and would be delighted to welcome you back to our loyal clientele. We look forward to serving you again. Have a nice day. The Comptoir de Mathilde team.
V
Véronique M.
Rating: 3 out of 5
following a purchase from 24/11/2023
it was very complicated to be able to place the order during Black Friday and it took me several hours because of blocking or length of reactivity of the website le comptoir de Mathilde that's why I'm taking 2 stars off. Nevertheless, the delivery and the care taken with the packaging of the product and the delivery were perfect, so I hope to put 4 or 5 stars on my next order.
Translated reviews
Response from Le Comptoir de Mathilde
Hello Véronique,

Thank you for your review of our site Le Comptoir de Mathilde. We are sorry that you encountered difficulties during Black Friday, we always do our best to make our site fluid and responsive for all our customers. We are pleased that the delivery and packaging of the product was satisfactory for you. We hope to see you again on your next order, when you'll be able to give us a more positive rating. Have a nice day! The Comptoir de Mathilde team.
A
Angelique G.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good
Translated reviews
I
Isabelle V.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
Translated reviews
F
Felicia P.
Rating: 5 out of 5
following a purchase from 24/11/2023
I've just discovered the comptoir de Mathilde on the internet and I'm really surprised to discover the good products, the chocolate is so good I can't recommend it enough!
Translated reviews
C
carole N.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very well packaged. Fast and efficient delivery.
Translated reviews
A
Alexandre D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good fast and careful delivery
Translated reviews
R
Ribanna M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Super tasty !!!
Translated reviews
V
VIRGINIE B.
Rating: 4 out of 5
following a purchase from 24/11/2023
Order received very well packaged not at all disappointed 🤩🤩🤩
Translated reviews
K
Karine R.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very happy with my purchase, I recommend it!
Translated reviews
L
Laurence L.
Rating: 5 out of 5
following a purchase from 24/11/2023
VERY GOOD
Translated reviews