Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Super. Fast delivery. Products very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Fast. Efficient. Very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2021
Quality products.
It's a pity that two of the packages were torn, which wasn't great as a gift...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Fast delivery, product conforms
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/12/2021
it arrived on time, but the chocolate was in cut pieces... I think it's because of the transport.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Site very easy to use to choose what we want and very appetizing. The delivery times are super respected unfortunately colissimo never respects the place of delivery chosen otherwise it was in time. thank you we will enjoy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very satisfied and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
always perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Good choice of products on the site. Ordered for a Christmas gift, parcel arrived on time and in good condition ^^.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
The products are of good quality and delicious, the service is impeccable and the order tracking very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Very good products. Congratulations also for the advent calendar (from the previous order).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/12/2021
I ordered the pasta kit and considering the price I am very disappointed with the size of the products ...I feel like I received samples. On top of that the delivery costs 8€ .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Fast delivery in ideal conditions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Perfect, rather quick delivery for the time of year, perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Quality and original products Fast and accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Good products and very good packaging that really protects the entire order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Very well ordered respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Impeccable, great products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Very good, careful, attentive service, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Tb site, easy to use. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Original box, fast and safe delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very satisfied with my product as ordered very well packaged very well protected is delivered on time as expected I recommend comptoir de Mathilde
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very easy site, no delivery delays, complies with my order. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very satisfied with the products and delivery. Would have liked the products to be a little cheaper or at least the delivery. But it's an item I wanted so for me it's ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good products, well packaged and fast shipping! Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
As always, I'm very satisfied with the products I bought and the super-fast delivery. Packaging really well done to protect the tablets. Just perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Perfect, as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
I love it. I discovered this store when I arrived in Brest almost 4 years ago. It's great. Lots of great gift ideas. Great hot chocolates.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
As usual fast and accurate delivery and good products original and beautiful Thank you!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Fast and well packaged. Completely satisfied.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/11/2021
wait about 4 weeks or receive an e-mail about the loss of the parcel, a new parcel sent back and no commercial gesture... next time I'll go to another sales site
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Response from Le Comptoir de Mathilde
Hello, you placed your order with us on November 10th and received it on December 13th. We are very sorry. We will try to improve next time to reduce delays during the holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Super well packaged ...perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Quality and well-packaged products, on-time delivery, quality service without having to go anywhere. The best!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2021
A problem with my order, I sent an email but no answer for the moment. I don't recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
everything was excellent!
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