Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 358 published reviews
5 5 273 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
detailed catalog. Prompt delivery. Products always appreciated. Always satisfied. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
A tablet a little small I am disappointed cordially
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Fast delivery, careful packaging of the products, the site is easy to use...as my order was for Christmas, no one has been able to taste it...I'm keeping my fingers crossed!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/11/2021
Unfortunately, the item I ordered was missing and the item in the box was broken. Customer service seems reactive, so I'm waiting to see what happens next. So overall disappointed considering the price. Items arrived in good condition, as described.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Really satisfied by the service. Delivered fast. The hand written message added a particular attention, extremely appreciated. I recommend it!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/11/2021
The gingerbread milk chocolate bar was opened when the parcel arrived.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Perfect Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Very good
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/11/2021
broken products or other damaged packaging.
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Response from Le Comptoir de Mathilde
Hello Mrs Durez, We are sorry to hear about your experience with the delivery of your parcel following the purchase of our products on the website. In order to compensate you for the loss of these products, please allow us to send you a voucher to use on our website. If you agree. Or would you prefer to add a gift to your next order? We look forward to hearing from you. Sincerely, Le Comptoir De Mathilde team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Fast shipping, extremely well packaged items
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Great products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Perfect, nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Very nice site. Order well packaged Products not yet tasted since gift for Christmas Forward calendar for my daughter can't wait to open it and see the surprises
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Site ac good quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Very well packaged Ordered arrived on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Super fast near professional ++++
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Everything was perfect. Order very well packaged good product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
My kids loved it!!! The chocolate was delicious!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
fast, conforms to order, well protected - and the gourmet gift is nice!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Fast order, tracked and well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
perfect follow-up and high-quality product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Wide choice on the site. Fast delivery and careful packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
The delivery was fast, in accordance with the information given when the order was placed, the parcel was very well packaged and protected from shocks, the site was well designed and the chocolates are delicious!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Very fast shipping! Buy Christmas gifts
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Blue thumb
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Very good Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Order arrived well and fairly quickly. Perfect parcel. I will gladly keep the address.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Easy to navigate, easy to choose.
Great variety of products, each more tasty than the last. Delivery in line with my expectations. I unreservedly recommend Le Comptoir de Mathilde.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Excellent! Fast service, fast delivery...all good things!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
It's a great store. I love going there!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/11/2021
Disappointed with a complicated site party
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
everything ok, order and deadline respected, packaging very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
everything is perfect, fast, efficient and of good quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
Very good products that I'm passing on to my friends. The parcel arrived in very good condition and in a very short time. I live in Portugal and recommend this site, which is reliable and very attentive to customers.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
I recommend without hesitation, very good, impeccable service :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
Very good product in perfect condition
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