Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Very well packaged products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Correct packaging and delicious chocolate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Delivered as agreed. Message on D-day to warn, which is convenient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Excellent products that I've enjoyed for a long time. Bravo, keep it up...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
My order of Easter chocolates was very well packaged and perfectly protected. All we have to do now is taste these mouth-watering delicacies. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Quality products, delicious, simply sublime craftsmanship! I'm satisfied on every level, taste and delivery. The order was very well packaged and delivered quickly. The chocolate in the bars melts in your mouth, and the cookies are sweet and slightly salty, which is what makes them so appealing. Go for it with your eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Order received quickly and in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
A little expensive but perfect!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2021
I only put 2 stars because colissmo really sucks. I paid 8 euros for a delivery for my grandmother. The 1st day they did not ring.le 2eme they left the notice of passage. In the end she had to pick it up at the post office. This is unacceptable. Even though she's old and was there both days!
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Response from Le Comptoir de Mathilde
Hello, We are very sorry for the handling of your parcel. We will pass on the information to our service provider.
Very nice day to you, With pleasure, The Comptoir de Mathilde team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Easy to place, fast delivery and good quality products, I can recommend this service without any problem!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
All went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Very good product Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Fast, very well protected product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
The site is simple! The order was delivered quickly and in good condition!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Very well packaged very good never disappointed as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Very satisfied. These are quality, tasty products. I love
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
I love all the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
Great !!!! See you next time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Fast delivery and careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Order content and delivery OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Very well-prepared parcel, the products are protected, ensuring rapid delivery without breakage.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2021
some products are doubled in the categories... I've ordered several times, delivery is in Germany, you offered delivery to a relay point for 8 euros, and the last time I didn't have this option, so I had to take home delivery for 12 euros. (at the time of payment!!) can you provide loyalty points? the promotional code you offered me was not validated for this order, which is quite unpleasant!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
In these times of crisis, I am very happy to be able to do my shopping from a distance and very satisfied with the secure packaging of the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Super :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
'' ''
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
everything was perfect. The products were succulent. I will recommend with pleasure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
serious and efficient merchant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Very happy fast delivery and above all very very good ️️
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2021
The site is very well done, but we had a big problem with delivery (charges we pay) and the package was not delivered against signature and was found in damaged condition after trying to put it in the mailbox without much success. The letterbox had to be dismantled to retrieve the parcel.
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Response from Le Comptoir de Mathilde
Hello, We're very sorry about the delivery conditions of your parcel. It should never have happened like that and the services of our carrier were not respected. Have you informed our customer service? I'm doing so immediately, in order to pass on the problem to La Poste. Please do not hesitate to send an e-mail to: [email protected] Very nice day to you, Sincerely, The Comptoir de Mathilde team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Because the site offers a wide range of products, some of which are not necessarily available in stores.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
I love
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Order arrived quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Very greedy site !!! Que du bonheur J'adore
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Intuitive site and very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Perfect top product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
never disappointed by the products I put a downside for the spread that pralines roses which is really sweet for me! mqis mq fille adore !!!! I recommend these products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Always on top from start to finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Everything is perfect! site navigation, ordering, payment, packaging (impressive) and delivery time.
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