Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 413 published reviews
5 5 325 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Excellent
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/11/2020
You have good articles your site is well. As for my last order I had taken 3 bags but frankly I don't know where you store them but they stink of mould and I find that sending items like that is unacceptable and unprofessional.
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Response from Le Comptoir de Mathilde
Hello Mrs DESSEAUVE, Our products are stored in a large, airy warehouse. It is unlikely that they will have picked up any odor prior to shipment. We are very sorry about this! Please do not hesitate to contact our customer service team. Have a nice day, The Comptoir de Mathilde team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Perfect, fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Perfect delivery time, great packaging and not yet tasted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Nothing to complain about, everything perfect. Fast delivery in relay point, I will recommend without problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Fluid
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Extremely careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast and superbly packaged. Delicious too, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Pleasant site - Easy ordering, correct delivery to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
No complaints
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Products as described. Perfect packaging. Delivery on time. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very fast delivery, very good chocolate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Fast shipping, very good tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Always a pleasure to buy from them! Transfer a pure delight
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
They are very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Readable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
fast delivery in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Product conforms. Delivery time respected. Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
As described on the website, great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Delivery time respected. Parcel well protected and received in very good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Very well packed, no breakage. The children were delighted
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Perfectly packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
As I already know the products, I am very satisfied with the home delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Order arrived very quickly, packaged with care
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Great site! Ergonomically designed and with a wide range of products, there's something for every taste bud :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2020
Parcel arrived at the right address, but the delay was too long for the location.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Fast delivery and perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Order received on time Package well packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Top delivery, despite the current climate. Lots of goodies, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Very satisfied!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2020
Sent me the wrong item. Got completely ignored by customer service. Shocking!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
We ordered several products and they were all very well packaged.
Delivery was fast, but still a bit expensive for my taste.
I'd definitely recommend it!
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