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K
Rating: 5 out of 5
Always satisfied with my orders and very well packaged!
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 1, 2, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
I had already bought products in-store but I couldn't go this time. So I ordered and everything went very well: super fast shipping, very good packaging and quality items. Perfect!
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M
Rating: 5 out of 5
Positive experience. Fast delivery, the only downside is that the chocolate arrived broken but I understand that it must be complicated.
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L
Rating: 5 out of 5
Positive
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S
Rating: 5 out of 5
Very good The gift was however very small…
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D
Rating: 5 out of 5
Order received quickly. Always so happy with your products.
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M
Rating: 5 out of 5
Excellent products as usual. Delivery without problems.
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F
Rating: 5 out of 5
Original and quality products.
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I
Rating: 5 out of 5
It was for a gift and it was very appreciated.
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S
Rating: 5 out of 5
A big thank you for the delicacy in preparing quality chocolates! Very touched by the 'replacement' chocolates. Nice attention.
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I
Rating: 5 out of 5
For a first order on the site Le comptoir de Mathilde, I found everything I wanted to order without having any problem finding what I was looking for. And everything was perfect from A to Z. Nothing negative to say.
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M
Rating: 5 out of 5
very good
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L
Rating: 5 out of 5
Perfect and very good sparkling chocolates
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P
Rating: 5 out of 5
Great products
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S
Rating: 5 out of 5
Perfect, very good chocolate
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F
Rating: 5 out of 5
I ordered products that my store no longer distributes according to your criteria and I am sorry because I love these spices.
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K
Rating: 5 out of 5
Good products and very careful packaging to preserve the condition of the products.
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S
Rating: 5 out of 5
Great
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V
Rating: 5 out of 5
All the products are very beautiful discoveries in taste and originality, whether for personal enjoyment or for gifting, you can find everything. I am delighted and so is my entourage. I highly recommend it.
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V
Rating: 5 out of 5
Great gift for Easter.
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J
Rating: 5 out of 5
Great!
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I
Rating: 5 out of 5
Perfect and delicious
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V
Rating: 5 out of 5
Order delivered quickly and complete
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M
Rating: 5 out of 5
I am very happy the spreadable pasta and the pasta are super good very good quality
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A
Rating: 5 out of 5
Excellent
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C
Rating: 5 out of 5
Perfect and excellent
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V
Rating: 2 out of 5
Hello, we were disappointed by the quality of the chocolate (pralines) and by the chocolate paint that we unfortunately never managed to melt...
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Response from Le Comptoir de Mathilde
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that our pralines and our chocolate paint did not meet your expectations.
We have taken your comment into account and will pass it on to our teams in order to continue improving our products and the experience of our customers.
We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
The Comptoir de Mathilde team
Thank you for taking the time to share your feedback. We are sorry to hear that our pralines and our chocolate paint did not meet your expectations.
We have taken your comment into account and will pass it on to our teams in order to continue improving our products and the experience of our customers.
We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
The Comptoir de Mathilde team
S
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Ok
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L
Rating: 5 out of 5
Perfect
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Q
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Products conform to the order
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F
Rating: 5 out of 5
Fast shipping. Original chocolates and good quality
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Y
Rating: 5 out of 5
great customer service
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S
Rating: 5 out of 5
very satisfied with my order, delivered quickly. very good products
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S
Rating: 5 out of 5
Great
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J
Rating: 5 out of 5
It was a gift that was very appreciated. Experience to be renewed.
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C
Rating: 3 out of 5
In my order I never received the jar of spread that was supposedly offered
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Response from Le Comptoir de Mathilde
Dear Carole,
Thank you for taking the time to share your feedback. We are sorry for this misunderstanding regarding the welcome offer. Additional details will be provided to you by email to explain the conditions of this offer.
The team at Comptoir de Mathilde
Thank you for taking the time to share your feedback. We are sorry for this misunderstanding regarding the welcome offer. Additional details will be provided to you by email to explain the conditions of this offer.
The team at Comptoir de Mathilde
M
Rating: 5 out of 5
perfect delivery and the babas a delight
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M
Rating: 5 out of 5
I am pleased to be able to order your product, as I no longer have a store in Nancy
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