Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 3 and 5 stars

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C
Claudia D.
Rating: 5 out of 5
following a purchase from 19/12/2023
Fast and efficient service, a small welcome gift that I appreciate. I recommend this service.
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Mireille F.
Rating: 5 out of 5
following a purchase from 23/12/2023
Great discovery! Very satisfied.
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Franck C.
Rating: 5 out of 5
following a purchase from 21/12/2023
Fast and careful shipping. Very satisfied with my order
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Laure C.
Rating: 3 out of 5
following a purchase from 18/12/2023
I was satisfied in spite of a jar of aperitif found slightly opened and which thus leaked on the gift wrapping made by the preparer of the order... so I had to clean and redo it.
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Response from Le Comptoir de Mathilde
Hello Laure,

We are sincerely sorry for the inconvenience caused by your order on our website. We will pass this comment on to our logistics team so that they can pay more attention to the packaging of our products in the future. We would like to thank you for your satisfaction despite this incident. We hope to see you soon on our site.

Yours faithfully
Le Comptoir de Mathilde
A
Alexandra A.
Rating: 5 out of 5
following a purchase from 10/12/2023
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Jean Luc L.
Rating: 5 out of 5
following a purchase from 21/12/2023
Very good
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Laurence P.
Rating: 5 out of 5
following a purchase from 07/12/2023
Good products ideal for gift-giving
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Ludivine D.
Rating: 5 out of 5
following a purchase from 08/12/2023
Very good
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SOPHIE D.
Rating: 5 out of 5
following a purchase from 13/12/2023
I received my parcel with a damaged product. I immediately e-mailed customer service. Three days later, my new product was in the relay point; I was able to give it as a Christmas present as planned! Serious and very responsive service. I'd recommend without a doubt.
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Coralie H.
Rating: 5 out of 5
following a purchase from 01/12/2023
Nothing to say, I've been ordering for two years and everything is perfect.
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BERENGERE L.
Rating: 5 out of 5
following a purchase from 18/12/2023
Order received quickly. I really liked the chocolates!
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Julie D.
Rating: 5 out of 5
following a purchase from 17/12/2023
The products were very well packaged. The originality of their products is great for gift-giving. My parents-in-law were delighted.
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MATHIEU D.
Rating: 5 out of 5
following a purchase from 04/12/2023
A variety of quality products, a gift that's always a pleasure to receive
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nadège M.
Rating: 5 out of 5
following a purchase from 09/12/2023
Well packaged and much appreciated
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jean-françois R.
Rating: 5 out of 5
following a purchase from 04/12/2023
Perfect.
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Fabienne L.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very happy with my purchase. Neat parcel. Fast delivery. Thank you very much.
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Micaelli C.
Rating: 5 out of 5
following a purchase from 10/12/2023
Great products and excellent customer service
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Véronique D.
Rating: 5 out of 5
following a purchase from 01/12/2023
Order arrived in perfect condition, very well packaged and of course a real treat, as always, top quality chocolate.
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Tiphaine B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Well packed parcel (bottles and jars VERY well protected) and received on time. Very good products.
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Carolyn T.
Rating: 5 out of 5
following a purchase from 02/12/2023
I love receiving my parcel from you. We only, usually, order once a year for our Christmas Day starters and a few other treats. We’ve always found everything to be of exceptional quality. Thank you 🙏
C
Corinne D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very satisfied. Very good chocolate and very well packaged. Thank you
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Marie-Christine D.
Rating: 5 out of 5
following a purchase from 02/12/2023
Chocolates and sweets were 1 big hit
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Michaela W.
Rating: 2 out of 5
following a purchase from 24/11/2023
Our delivery took just under a month. Inquiries (made in English) were not answered.
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Alain G.
Rating: 5 out of 5
following a purchase from 11/12/2023
EXCELLENT
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Mikael L.
Rating: 5 out of 5
following a purchase from 01/12/2023
Very nice parcel, very good products, what happiness...
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Thierry G.
Rating: 5 out of 5
following a purchase from 12/12/2023
Very satisfied with the quality of the products and the ease of ordering. Happy New Year!
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SANDRINE D.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good product, especially the rum canales 😃
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Valerie S.
Rating: 5 out of 5
following a purchase from 15/12/2023
Very good products
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Marie P.
Rating: 5 out of 5
following a purchase from 14/12/2023
Order arrived on time and packaged impeccably
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Loren D.
Rating: 5 out of 5
following a purchase from 09/12/2023
A gift for Dad!
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Cristian F.
Rating: 1 out of 5
following a purchase from 05/12/2023
Dificult to talk to them. Too long delivery times and very slow comunicattion
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 10/12/2023
A "killer" spread!!!!
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Jean-Noël L.
Rating: 5 out of 5
following a purchase from 07/12/2023
Nickel packaging & delivery
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Cecile E.
Rating: 5 out of 5
following a purchase from 10/12/2023
The order was delivered on time. The packaging of each product was very careful and secure. Everyone was delighted with all the products!
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Aline V.
Rating: 5 out of 5
following a purchase from 02/12/2023
Perfect
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Nathalie G.
Rating: 5 out of 5
following a purchase from 04/12/2023
I love this site
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Elodie P.
Rating: 5 out of 5
following a purchase from 29/11/2023
Big order for Christmas! I'm so happy, all the sweets made it so much fun!
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Patricia P.
Rating: 5 out of 5
following a purchase from 01/12/2023
Very good chocolates
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Olivia S.
Rating: 5 out of 5
following a purchase from 29/11/2023
At the top!
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Rachel S.
Rating: 1 out of 5
following a purchase from 14/12/2023
Overpriced for an average product. :/
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