Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 4 and 5 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Very good product, reception well packaged, but it remains a little expensive now that black friday is over ... Lower your prices so I can order again!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Varied choice of gifts. Slight difficulty in understanding how to have a gift delivered without the receiver receiving the bill paid by the giver... But we're getting there: the wording "my address" needs to be rectified. All that's needed is a better distinction between who pays (is billed) and who is the recipient (is delivered). Otherwise very good service and very good products! Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
the navigation is fluid. the items are easy to find. delivery is fast and very accurate.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Very nice site with good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very well packaged. The spreads are delicious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The service and speed, especially at this time, has been very good and the products as always fantastic.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Good choice, correct site, price a little high, but very good product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
without comment. Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
fast delivery and well-packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
As described, received on time, very well protected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
good quality!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Problem with my order which had not been created by the system, very friendly team who sorted it out quickly. The parcel then arrived quickly, and each product was individually wrapped in at least 3 layers of special paper! No risk of breakage. I recommend LeComptoirdeMathilde.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
I had trouble validating my order during black friday. Probably due to site saturation, which needs to be reviewed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Disappointed not to have found the articles in real stores as before, but the sending was neat and fast. No breakage and received before Christmas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Top!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Satisfied by the delay, not yet tasted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very well done
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Excellent products, perhaps a little expensive, but I enjoy everything I bought, delivery in 8 days a little long, but arrived in time for Christmas! I'll be ordering again for sure!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Everything was top-notch, in terms of speed of delivery, ease of ordering on the site and product quality. The only downside is the industrial quantity of protective packaging and the size of the box in relation to the contents. It's disproportionate. Nothing could break, that's for sure ^^.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/12/2020
order not received because of damaged parcel. never received a reply from customer service and order not reimbursed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Impeccable parcel, which worked and satisfied the gourmands Arrived on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Despite the extra workload caused by covid plus the holidays, my parcel arrived on time. Unable to supply one of my orders, the manager suggested another product and offered me a delicious treat. Thank you to the entire Comptoir de MATHILDE team, you did everything right.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Top delivery, very good products
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/12/2020
Very disappointed, item missing, pot leaking (baba), I contacted customer service to be reimbursed for these two products no response, I also ordered a jute bag to put my items for a gift, the bag is unusable so it smells damp, unacceptable, I will never order again and I obviously do not recommend!!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
The products are very well protected in the parcel. Comptoir de Mathilde products are really a great idea for simple but refined gifts!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect order and delivery...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very good Fast delivery Great service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Perfect as always. Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Perfect packaging, products as good as they are beautiful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good product top packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
As satisfied as ever
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
I don't know, it's a gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Perfect! Easy ordering and quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
very efficient service. delicious and original products. the rum babas with a scoop of vanilla ice cream were a hit!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
We first came across Les Comptoirs de Mathilde when we were on vacation, and we liked the wide range and the different tastes. A quick response to orders, quality products that are always a pleasure to eat.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Fast delivery even before the holidays, products as expected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
From ordering to delivery for a gift, everything went smoothly. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Quality products, a little late for delivery but that's normal at Christmas time. The person in contact on Insta was very kind and responsive, thank you!
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