Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Great products, as usual.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Always so efficient and very well protected parcel! Delighted with my purchases, the Christmas calendars are superb!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
delivery on time despite reconfinement in the meantime, very well packaged just the excessive fdp
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
I took advantage of a promotion to buy 3 advent calendars (including 1 for me!!!). The packaging was very neat and the calendars arrived in very good condition. Can't wait for December 1st to discover a gourmet surprise every day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Everything is perfect !!!! The navigation as well as shipping and receiving I recommend this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
very good. Fast delivery. I recommend!!! shipping costs a little excessive
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Very satisfied and so was the person who received it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
never disappointed so far
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Very well built site, top customer service, little touches in the parcel, really perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
RAS happy from purchase to delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Ordered mainly for Les enfants - very well packaged and fast delivery! Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Quality packaging. Everything arrives in shop-quality condition. Fast delivery. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
I love navigating on this site, everything is fluid, precise, the choice of products, the descriptions, and even the colors!!! I have nothing to complain about, you can see that the site is particularly well done! You could spend hours there, it's the best! For all you gourmands out there, I have just one thing to say " go-yyyyy! :)"
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
fast order, correct packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
very attractive site for chocolate lovers; products are of excellent quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
perfect order fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
I'm very satisfied with my order and recommend it to others.
Everything is perfect from the order to the express delivery! Thank you to "Le Comptoir de Mathilde "
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Perfect, fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Good performance
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
the products are original and excellent! lovely gourmet gifts for the holidays.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/10/2020
Delivery costs too high!
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Response from Le Comptoir de Mathilde
Hello Mrs MACE, We understand that our delivery costs may be high for you, but they correspond to the strict reality of Colissimo.
Shipping costs depend on the weight of the parcel, and as our products are rather heavy, this generates such costs. However, they remain free for purchases of €60 or more, as part of a sincere thank you. Very nice day to you, The Comptoir de Mathilde team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
PERFECT
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
The choice of the site is dense, the delivery rather fast, everything was very well packed, I am very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
I am completely satisfied with this order, which arrived in a very neat package.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/10/2020
Just for customer service as product is out of date
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Response from Le Comptoir de Mathilde
Hello Mrs Dehe, We are sincerely sorry for the dates of the products dispatched in your order. We did our best to send you the products as quickly as possible. We hope that these last ones have enlivened your pleasure, Very beautiful day to you, The team Le Comptoir de Mathilde
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Lots of choice, (very) good' products and fast shipping. Just perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
The parcel was well received and very well packaged. There was no breakage, thank you to your team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Very good product, packaged very carefully and sent quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
perfect! fast delivery and very, very well packed parcel
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Fast shipping and delivery. Products well packed for transport.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Efficient and above all very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Excellent, fast and efficient service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Finally, fast, neat and top product!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
I know the store, they have great products!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
The order was quickly dispatched, well packaged. Too bad you have to pay for delivery, I came to the site because I went to several stores but nobody had any....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Quick and easy to order! Respectful of delivery times despite the crisis! Very good products, thanks to the team. I would recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
I still love it
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good quality product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Boutique au top produits bien emballés je commanderai régulièrement
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