Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 4 and 5 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Fast delivery and very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Pleasant, choice and attractive prices
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
everything was perfect, even if it arrived after Easter
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/04/2020
Order received, but it's not what I ordered, my niece is disappointed. I will not order again.
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Response from Le Comptoir de Mathilde
Hello Mrs PY, Our Easter lollipop and tablet products have matching subjects.
The figurines on the visuals can therefore potentially change depending on stocks.
This information is detailed in the description under "Random subjects on the top", so you have received the right products with different random subjects. We are sorry that the information was not clear to you. Have a nice day, Sincerely, The Comptoir de Mathilde team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
all very well and delivery even faster than expected!! very well packaged products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
The products conform to my order, very well packaged. No broken chocolates. Delivered after Easter, but that's no problem given the current circumstances. Totally understandable. All that's left is to taste.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Fast delivery despite the current economic situation, impeccable package Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Great spreads!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
P thanks to all the delivery drivers who work for us despite the current situation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Excellent product This is the second time I've ordered it and it's impeccable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
very satisfied, conforms to order, fast delivery, despite COVID19
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
no problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
I love this store, I placed an order during the lockdown for my loved ones, they were delighted and had a great time! There's nothing to say Comptoir de Mathilde is a safe bet!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Quality as always, thank you very much
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
It's a pity you can't put a card when you want to send it as a gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Very good orders sent quickly and prompt replies to messages thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Thank you very much. Package arrived in time for Easter. Delighted!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Pleasant and easy site I recommend.... plus good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
fast competent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
At the top the box was a little dented and a pot leaked a little.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Very good products, fast delivery. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Great navigation, one-click recommendations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Fast shipping, even during a period of confinement, and perfectly packaged products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
dispatch ok, very well packed and very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Easy site navigation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
I'm happy to have trusted my orders I continue ordering
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2020
I had noted another address for another person but it was not taken into account But the content was impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
delivery received before easter
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Order arrived very quickly (despite the containment situation), contents very well packaged. Everything is perfect :) can't wait to taste the products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Top-quality products and service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Very satisfied! Excellent responsiveness. Package received on time. I can't evaluate the contents: it's a parcel for my relatives.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Given the current economic situation, I'm very satisfied with the responsiveness of your services and the respect of the delivery date. I can't say anything about the quality of the products at the moment, as this order is a gift for my loved ones. I'll have to wait for their "verdict" after tasting!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Order received quickly. Products perfectly packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Fast delivery, very good products.
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