Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 4 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
very good I recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Very good product
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/01/2020
Commercially useless!!! An offer fell the day of my reception I find incorrect not to make profit from it the orders of a few days or to warn that in qqls days there will be reductions thus return order for can be but nothing is less sure to place an order again to profit from the offer, of a stupidity without name ....
Translated reviews
Response from Le Comptoir de Mathilde
Hello Mrs Rolandeau, We can understand your dissatisfaction, however this mechanism is usual in all the shops. We propose punctual offers and are sincerely sorry that you could not benefit from it. Hoping that the tasting of our spreads gives you much pleasure, Beautiful day to you, Cordially, The team Le Comptoir de Mathilde
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
The closure of the Vannes store is well compensated by the responsiveness of the Comptoir de Mathilde website, which is very responsive and the parcels are well packaged.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
very good jams, but the shipping costs are much too high, so you may hesitate to order again.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
It's a pity we wanted to put a note with the package and we couldn't.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Order, delivery and products delivered: efficient, fast and trouble-free.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Very good site, to be recommended.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Arrived with no problem, and it's very good.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Perfect service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
all ok
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Ras. Very good
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Super fast shipping and delicious products! Thank you so much!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2020
compliant
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
RECEIVED A BROKEN BOTTLE OF VINEGAR WHICH WAS REPLACED IMMEDIATELY
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2020
Great store, fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
No clear communication when the parcel arrives at the relay point. Not serious, but a pity. Otherwise nothing to complain about.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
very fast delivery, very well packaged, thank you very much
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Very fast and careful shipping, and the products are just delicious! I love it and recommend it 100%.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Delivered on time and the food is as delicious as ever!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
very good products, already ordered several times, nothing to say, everything is perfect, the products, the packaging, the speed of delivery. I recommend Comptoir de Mathilde.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/01/2020
Very poor order management, very poor customer follow-up and no commercial relationship, even less compensation...very disappointed.
Translated reviews
Response from Le Comptoir de Mathilde
Hello Ms CHARLET, As our customer service is available 5 days a week, we were unable to respond to your request over the weekend. However, after checking with our department, you received a reply on the following Monday, informing you that your order had been processed and apologizing for the delay in responding.
We sincerely apologize for this experience, but hope that you were able to enjoy the products you ordered! Yours sincerely, The Comptoir de Mathilde team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Excellent customer service, fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
On the other hand, some items such as flavored mustards were unavailable and I didn't understand why there was no explanation.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Very happy I would recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
Perfect!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/12/2019
Fast delivery, particularly careful packaging which is rare!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Very good products, fast and careful delivery.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
I am very satisfied with my order. Everything arrived complete and whole. The delivery time was short. Perfect!!! Thank you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
,,,,
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Order received quickly and on time. Quality products, I'll be ordering again soon!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
I was a little worried that I wouldn't have it for Christmas...but I received it on the 24th of December, so I'm very happy.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
Original and varied products. Le comptoir de Mathilde's range is vast enough to find a gift or something for a surprise!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2019
SHAME PRODUCT ORDERED IN JULY NO LONGER AVAILABLE IN OCTOBER
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2019
I've been to the Tulette store several times. It's very friendly. I ordered easily on the internet knowing the products. Sincerely
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Easy ordering, fast delivery, ultra-protected packaging ... everything is perfect. Nothing is missing, everything arrived in perfect condition.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
superb
Translated reviews
We use cookies for audience measurement and improving user experience.