Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 2, 4 and 5 stars

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B
Brigitte P.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect 👍 👍 👍 gift ideas!!! I recommend
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Amandine G.
Rating: 5 out of 5
following a purchase from 28/11/2024
Perfect, as usual! Fast delivery and quality products.
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benjamin P.
Rating: 1 out of 5
following a purchase from 29/11/2024
Product damaged and surprise missing, disappointed :(
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Sandra M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very satisfied. I recommend it.
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Laurence L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good product. Fast and efficient delivery
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Mechthild N.
Rating: 5 out of 5
following a purchase from 27/11/2024
After ordering, the goods arrived very quickly, well packaged. I am very satisfied with the quality and would order again at any time.
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Halima C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Top top top
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Guillaume B.
Rating: 2 out of 5
following a purchase from 27/11/2024
Package received damaged and incomplete. No response despite two emails. I will not order from them again, even if the products are of good quality.
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Mélanie D.
Rating: 5 out of 5
following a purchase from 29/11/2024
Delighted with my purchase I recommend
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fabrice R.
Rating: 5 out of 5
following a purchase from 28/11/2024
Great!
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Sandrine C.
Rating: 2 out of 5
following a purchase from 29/11/2024
A product out of stock was replaced without my agreement and a product arrived damaged. No return from customer service.
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CARINE D.
Rating: 5 out of 5
following a purchase from 29/11/2024
PERFECT
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Françoise B.
Rating: 1 out of 5
following a purchase from 27/11/2024
Perfect Very satisfied
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Deborah M.
Rating: 1 out of 5
following a purchase from 29/11/2024
Claim made for gresins arrived in Miette. 0 reply
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stéphanie J.
Rating: 5 out of 5
following a purchase from 29/11/2024
camille packed my parcel very well thank you
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Léonie C.
Rating: 1 out of 5
following a purchase from 29/11/2024
Parcel received, with one article opened inside, all the other articles were sticky... I sent an email to the after-sales service more than a week ago and I haven't had any return.
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Edwige N.
Rating: 1 out of 5
following a purchase from 29/11/2024
Order completed with great difficulty. I gave up to place a second one and the click and collect didn't work.
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Manon G.
Rating: 2 out of 5
following a purchase from 19/11/2024
I took a box of several squares of chocolate. I'm disappointed by the quality of the chocolate, it doesn't taste like chocolate...
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caroline S.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect! Only one regret: more 3 peppercorn mustard.
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Stéphanie L.
Rating: 2 out of 5
following a purchase from 25/11/2024
I am not happy because I received a jar in my package very damaged so inedible, so I sent an email to the comptoir de Mathilde and so far no response from them (it's been 1 week) it's a shame because I love their products.
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Annie L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect
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Moea G.
Rating: 2 out of 5
following a purchase from 29/11/2024
Missing a product And no response from customer service
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Paolo M.
Rating: 5 out of 5
following a purchase from 28/11/2024
Very good chocolate
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CHRISTINE P.
Rating: 1 out of 5
following a purchase from 25/11/2024
First order and first disappointment: 2 damaged items in the parcel, 2 emails to the eShop after-sales service for complaints, no reply...This will be my first and last order with this company.
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Caroline M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Guaranteed success!
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CHRISTELLE B.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect except that it took me 3 hours to place an order on the site during the 30% off sale.
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Linda F.
Rating: 5 out of 5
following a purchase from 28/11/2024
Perfect
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Alexandra C.
Rating: 5 out of 5
following a purchase from 29/11/2024
Package received promptly and products conform to order. A treat for the taste buds...
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Manon L.
Rating: 1 out of 5
following a purchase from 29/11/2024
One item received broken and no response from customer service. I am very dissatisfied.
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aurelie A.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very good,
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Valérie D.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good products, lots of choice, very well designed site, very reasonable price. Perfect
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LYDIE V.
Rating: 4 out of 5
following a purchase from 25/11/2024
Very good chocolates, but a little expensive. I always give them to my daughter, who loves them, but I was disappointed not to have been able to take advantage of the Black Friday offer for which I had received no information on the newsletter.
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Anne-Marie M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect. Fast delivery. Chocolates not broken because very well packed. Highly recommend .
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Eva Maria E.
Rating: 5 out of 5
following a purchase from 24/11/2024
The product is high quality and delicious! I would buy it again and again!
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CECILE B.
Rating: 5 out of 5
following a purchase from 20/11/2024
High-quality products; easy ordering and fast delivery. Congratulations!
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cécile H.
Rating: 5 out of 5
following a purchase from 29/11/2024
Everything is perfect, great packaging.
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Vanessa R.
Rating: 5 out of 5
following a purchase from 25/11/2024
Order arrived quickly, packaged very carefully, with quality products
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Aurelie B.
Rating: 5 out of 5
following a purchase from 19/11/2024
Just perfect. A great gift to put under the tree
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lucinda C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Always o top!!!
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Alison C.
Rating: 5 out of 5
following a purchase from 29/11/2024
Products conform and very well packaged. Delivery time respected.
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