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N
Rating: 5 out of 5
Order received promptly, everything was very well packaged/protected, nothing to complain about except that I can't wait to repeat the experience.
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 1, 2, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Delighted
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M
Rating: 5 out of 5
Very good product Product very well packaged so well protected in the box during the meat.
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P
Rating: 2 out of 5
Disappointed with the advent calendar. I thought this one had more spreads, but for the price we pay there are just herbs...
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C
Rating: 1 out of 5
The chocolate plates were all broken, but the worst thing was a pot of chocolate spread which was also broken. Very, very disappointed!
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J
Rating: 1 out of 5
Very disappointed, the jars opened in the parcel ... the contents all dirty and sticky (jar of baba au rhum, one of cannelé à l'armagnac and a bottle of rhum arrangée) It was for a gift, impossible to offer obviously! I notified your services immediately with a photo of the inside of the parcel... ( + 10jours) et aucune nouvelles Véritablement très déçu !!!
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L
Rating: 5 out of 5
the chocolate was delicious it did not last long thank you
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M
Rating: 1 out of 5
Disappointed. Bought 3 sweet calendars and box warped in transit. The chocolates were scattered everywhere and the quality dropped. The after-sales service is not responsive. Too bad, I will not repeat the experience.
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C
Rating: 5 out of 5
Hello, the advent calendar is great except that it lacks a little notice to know what you can use it with.
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B
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Excellent, I'm delighted with my purchase 😋
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C
Rating: 5 out of 5
CLEAR
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I
Rating: 5 out of 5
Very satisfied
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P
Rating: 1 out of 5
Product in package broken. No response from customer service after two reminders.
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H
Rating: 5 out of 5
Fast delivery and very good spread.
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A
Rating: 5 out of 5
Very satisfied!
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A
Rating: 5 out of 5
Perfect delivery and calendars appreciated by all who received them
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O
Rating: 2 out of 5
Hello, I received an incomplete package, I made a claim on the site, no news for several days.
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C
Rating: 5 out of 5
Perfect 👍
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M
Rating: 4 out of 5
Very good! I just wanted a little more choice
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J
Rating: 5 out of 5
Simple, effective. Promises kept, so RAS. Yapluka déguster...
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P
Rating: 5 out of 5
The calendar was a sensation, very nice product
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F
Rating: 5 out of 5
Very satisfied with the kindness of the person who solved the delivery problem.
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E
Rating: 5 out of 5
Very happy with my order: quality products!
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P
Rating: 1 out of 5
The advent calendar is very disappointing both in quality and quantity ... I will not repeat the experience next year ... I was so far satisfied with your products but for the calendar it would have been better to put a little more expensive and more generous ...
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N
Rating: 5 out of 5
EVERYTHING IS PERFECT!
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N
Rating: 5 out of 5
No surprise At the top ....
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N
Rating: 5 out of 5
xoxox
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A
Rating: 1 out of 5
Order received incomplete
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C
Rating: 5 out of 5
Easy site, items as described. Everything is very well protected and packaged. Fast shipping, nothing to complain about.
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J
Rating: 5 out of 5
Perfect quality and delivery times
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E
Rating: 1 out of 5
My order arrived with broken containers. I refused the parcel.
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C
Rating: 5 out of 5
Fast, accurate delivery
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C
Rating: 1 out of 5
Out of 3 advent calendars ordered, one was damaged and another had one of the sides empty of chocolates!!!! Big disappointment
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K
Rating: 5 out of 5
Very happy and delighted
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S
Rating: 5 out of 5
Perfect
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C
Rating: 1 out of 5
Two items missing and no return despite several reminders!
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M
Rating: 1 out of 5
I'm a little disappointed by the advent calendar. I would have liked more variety in the terrines and tapenades and less mustard and pepper salts, which are certainly good but too present.
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M
Rating: 5 out of 5
The best savory advent calendar I've ever ordered. Variety and interesting portions. Good value for money.
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V
Rating: 1 out of 5
Expensive for what it is and empty box 13 (I hope it wasn't a joke ...)
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