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N
Rating: 5 out of 5
Perfect fast very well packaged
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 1, 2, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Very good
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S
Rating: 1 out of 5
Advent calendar arrived all damaged and impossible to put a notice with photos on your complaints service. Sincerely
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C
Rating: 5 out of 5
Satisfied with order and delivery
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S
Rating: 5 out of 5
Very well packaged, the products are exceptional
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Nickel fast delivery very nice product
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E
Rating: 5 out of 5
Very well protected parcel
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G
Rating: 5 out of 5
Superbly packaged, now all you have to do is give them away for Christmas.
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S
Rating: 5 out of 5
Fast efficient super well packaged and partly already eaten
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K
Rating: 5 out of 5
I love your chocolates, thank you very much.
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C
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Order received in good condition with welcome gift
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F
Rating: 5 out of 5
At the top!
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V
Rating: 5 out of 5
Impeccable product and perfect packaging
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V
Rating: 5 out of 5
Very good products
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M
Rating: 5 out of 5
Nickel
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C
Rating: 4 out of 5
Super good, delivery ok
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J
Rating: 5 out of 5
Very satisfied parcel carefully prepared and well packed many thanks
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L
Rating: 5 out of 5
Super top
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L
Rating: 5 out of 5
Order arrived quickly and in good condition. Well packaged... can't wait to discover the products.
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M
Rating: 4 out of 5
The price of delivery was a bit high but I understood when I received my order. SUPER PACKAGED
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S
Rating: 5 out of 5
The products are quality and very good
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C
Rating: 1 out of 5
We haven't received the Kong articles
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K
Rating: 5 out of 5
Package received in perfect condition
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P
Rating: 5 out of 5
Perfect
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P
Rating: 4 out of 5
I'm waiting to taste the product!?!
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A
Rating: 5 out of 5
Everything is perfect
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M
Rating: 5 out of 5
very well
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B
Rating: 5 out of 5
Super secure shipping
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A
Rating: 5 out of 5
As beautiful and tasty as ever
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A
Rating: 5 out of 5
Very good and original products
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C
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Perfect!
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S
Rating: 5 out of 5
perfect
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L
Rating: 5 out of 5
Top product quality
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M
Rating: 5 out of 5
Calendar delivered with great care.
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M
Rating: 5 out of 5
I am always very happy with comptoir de Mathilde products.
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D
Rating: 5 out of 5
Order received quickly. Products very well packaged. Serious company that listens to its customers.
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A
Rating: 1 out of 5
Very disappointed with the quality/price ratio. At this price, you'd expect something delicious, more upmarket, but not at all. I bought squares of chocolate with speculos and caramel and you can't taste it, only the taste of the chocolate which reminds you of simple low-end chocolate. I also bought packets of marshmallows, the same thing... in short, I wouldn't buy again. You're paying more for the packaging than for the product you have to eat.
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Response from Le Comptoir de Mathilde
Hello Amandine, we're sorry you were disappointed with our products. At Le Comptoir de Mathilde, we are committed to offering quality products at a fair price. We will take your feedback into account to improve and offer you an even tastier experience. Please do not hesitate to come back to us to give us a second chance. Kind regards, Le Comptoir de Mathilde.