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M
Rating: 5 out of 5
Great products
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 1, 2, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
We're delighted!
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A
Rating: 5 out of 5
Always satisfied online and/or in store. Thank you so much!
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A
Rating: 5 out of 5
I'm pleased with the quality of the packaging and the speed of delivery. All that remains is to taste the products.
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B
Rating: 5 out of 5
Christmas gifts
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B
Rating: 5 out of 5
Tres tres bien! Zeer goed
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E
Rating: 5 out of 5
thank you for this quality product
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P
Rating: 5 out of 5
Perfect! Fast and careful delivery, now all that's left to do is enjoy!
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C
Rating: 5 out of 5
Very nice calendar
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C
Rating: 5 out of 5
Nickel
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J
Rating: 5 out of 5
Super well packed, perfect!
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
not yet available but meets my expectations
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A
Rating: 5 out of 5
very well
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D
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Very good. I recommend this site
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M
Rating: 5 out of 5
Top-notch after-sales service, a rare kindness and of course the products are excellent.
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C
Rating: 5 out of 5
Great calendar and fast, secure delivery
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S
Rating: 5 out of 5
Very good gourmet products, well-protected parcel and on-time delivery.
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E
Rating: 5 out of 5
Product arrived broken, sent back by sav, perfect.
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V
Rating: 5 out of 5
Excellent products
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S
Rating: 5 out of 5
Fast and efficient!
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L
Rating: 5 out of 5
No comment
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F
Rating: 5 out of 5
CHOICE REASONABLE PRICE CONSIDERING QUALITY FAST DELIVERY
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M
Rating: 5 out of 5
Very well packed
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M
Rating: 4 out of 5
Very good tea
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F
Rating: 2 out of 5
Sent to a relay when I had indicated home delivery.
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Response from Le Comptoir de Mathilde
Hello Florian, thank you for your feedback. We are sorry that your parcel was sent to a relay when you had indicated a home delivery. We will do our utmost to resolve this problem with our carrier and improve our delivery service. Thank you for your confidence and have a nice day.
L
Rating: 5 out of 5
Very pretty advent calendar, the only drawback is that as we don't have a Mathilde counter we have to order from the site and the delivery costs are quite high for a calendar. So this will be the last calendar I buy.
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L
Rating: 5 out of 5
Ras
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Ú
Rating: 5 out of 5
I only taste the little Santa 🎅. The rest is for Christmas presents for the people who look after me because I'm disabled. But your adverts made me happy and I enjoyed Santa Claus. Best regards. Mr Boire .
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J
Rating: 5 out of 5
Order arrived right on time, products appreciated: would do again!
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J
Rating: 5 out of 5
Order arrived quickly but with a damaged product, I contacted customer service who were very responsive very responsive, I was offered an exchange but as I needed this purchase quickly (it was a gift) customer service then offered me a refund so I could go directly to the store to buy the desired product again. I recommend 100%!
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C
Rating: 5 out of 5
Wide selection of treats
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P
Rating: 5 out of 5
Very well packaged parcel and good delivery time.
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E
Rating: 5 out of 5
Everything is perfect
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B
Rating: 5 out of 5
Very tasty products and the delivery to Germany was quick and easy. So the French vacation comes to Germany.
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C
Rating: 5 out of 5
As described
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L
Rating: 5 out of 5
Well-protected parcel. Delicious products.
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B
Rating: 5 out of 5
The delivery was perfect and on time and, as always, a very beautiful and complete Advent calendar! Very satisfied
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