Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 415 published reviews
5 5 327 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 2, 4 and 5 stars

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Coralie H.
Rating: 5 out of 5
following a purchase from 01/12/2023
Nothing to say, I've been ordering for two years and everything is perfect.
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Berengere L.
Rating: 5 out of 5
following a purchase from 18/12/2023
Order received quickly. I really liked the chocolates!
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Stephanie S.
Rating: 4 out of 5
following a purchase from 21/12/2023
Well-packaged parcel, arrives quickly. Too bad there were so many products unavailable.
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Julie D.
Rating: 5 out of 5
following a purchase from 17/12/2023
The products were very well packaged. The originality of their products is great for gift-giving. My parents-in-law were delighted.
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Mathieu D.
Rating: 5 out of 5
following a purchase from 04/12/2023
A variety of quality products, a gift that's always a pleasure to receive
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Nadège M.
Rating: 5 out of 5
following a purchase from 09/12/2023
Well packaged and much appreciated
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Jean-François R.
Rating: 5 out of 5
following a purchase from 04/12/2023
Perfect.
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Fabienne L.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very happy with my purchase. Neat parcel. Fast delivery. Thank you very much.
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Micaelli C.
Rating: 5 out of 5
following a purchase from 10/12/2023
Great products and excellent customer service
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Karine M.
Rating: 4 out of 5
following a purchase from 03/12/2023
Chocolates delivered just before the start of the school vacations following a reminder, as a gift for the school. The teacher really liked the school kit! We've had great feedback on the chocolates. I'd recommend them!
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Véronique D.
Rating: 5 out of 5
following a purchase from 01/12/2023
Order arrived in perfect condition, very well packaged and of course a real treat, as always, top quality chocolate.
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Tiphaine B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Well packed parcel (bottles and jars VERY well protected) and received on time. Very good products.
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Carolyn T.
Rating: 5 out of 5
following a purchase from 02/12/2023
I love receiving my parcel from you. We only, usually, order once a year for our Christmas Day starters and a few other treats. We’ve always found everything to be of exceptional quality. Thank you 🙏
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Corinne D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very satisfied. Very good chocolate and very well packaged. Thank you
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Marie-Christine D.
Rating: 5 out of 5
following a purchase from 02/12/2023
Chocolates and sweets were 1 big hit
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Nathalie D.
Rating: 4 out of 5
following a purchase from 08/12/2023
Everything was perfect except that I had another address for the invoice as it was a gift. But the person who received the gift also received the invoice.
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Michaela W.
Rating: 2 out of 5
following a purchase from 24/11/2023
Our delivery took just under a month. Inquiries (made in English) were not answered.
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Alain G.
Rating: 5 out of 5
following a purchase from 11/12/2023
EXCELLENT
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Eric V.
Rating: 4 out of 5
following a purchase from 30/11/2023
Good product
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Mikael L.
Rating: 5 out of 5
following a purchase from 01/12/2023
Very nice parcel, very good products, what happiness...
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Thierry G.
Rating: 5 out of 5
following a purchase from 12/12/2023
Very satisfied with the quality of the products and the ease of ordering. Happy New Year!
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Sandrine D.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good product, especially the rum canales 😃
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Valerie S.
Rating: 5 out of 5
following a purchase from 15/12/2023
Very good products
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Marie P.
Rating: 5 out of 5
following a purchase from 14/12/2023
Order arrived on time and packaged impeccably
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Loren D.
Rating: 5 out of 5
following a purchase from 09/12/2023
A gift for Dad!
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Michèle A.
Rating: 4 out of 5
following a purchase from 16/12/2023
As the parcel was a gift, I had asked for a message to be attached to my shipment. However, the recipient didn't get the message and therefore didn't know who had sent him the parcel.
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Cristian F.
Rating: 1 out of 5
following a purchase from 05/12/2023
Dificult to talk to them. Too long delivery times and very slow comunicattion
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 10/12/2023
A "killer" spread!!!!
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Jean-Noël L.
Rating: 5 out of 5
following a purchase from 07/12/2023
Nickel packaging & delivery
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Cecile E.
Rating: 5 out of 5
following a purchase from 10/12/2023
The order was delivered on time. The packaging of each product was very careful and secure. Everyone was delighted with all the products!
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Aline V.
Rating: 5 out of 5
following a purchase from 02/12/2023
Perfect
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Nathalie G.
Rating: 5 out of 5
following a purchase from 04/12/2023
I love this site
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Elodie P.
Rating: 5 out of 5
following a purchase from 29/11/2023
Big order for Christmas! I'm so happy, all the sweets made it so much fun!
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Cecile D.
Rating: 4 out of 5
following a purchase from 01/12/2023
Very good but not cheap...
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Patricia P.
Rating: 5 out of 5
following a purchase from 01/12/2023
Very good chocolates
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Olivia S.
Rating: 5 out of 5
following a purchase from 29/11/2023
At the top!
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Rachel S.
Rating: 1 out of 5
following a purchase from 14/12/2023
Overpriced for an average product. :/
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Cindy J.
Rating: 4 out of 5
following a purchase from 03/12/2023
Very good products, for a gift
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Chantal C.
Rating: 5 out of 5
following a purchase from 11/12/2023
Much appreciated
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Nassima A.
Rating: 5 out of 5
following a purchase from 10/12/2023
High-quality products. Very responsive sales department. Fast shipping.
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