Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
For a 1st a real delight I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Order delivered perfectly packaged and protected. We've already tried the 2 Mathildette Apéro Toscane and Apéro Thaïlandaise: great taste!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Products, delivery and service were perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
sehr leckere Brotaufstriche
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Very good experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Fast delivery, very well packaged and protected products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2021
The site is well navigated. High-quality products. Items superbly protected for transport. Fast turnaround.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
We all love savoury spreads for our aperitifs!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
SUPER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
R A S.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
Quality product, very neat packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
Delivery in good time and package conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
It's a shame there's no distribution point in Paris.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
High-quality products, very careful delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
That's my brother's opinion - gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
Very well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
tres bien site comprehensible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Very satisfied. The products were very well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Excellent from A to Z! Super-fast response to a pre-order question, easy online ordering, fast delivery abroad for a more than fair price, neat package with pretty card with message, in short: top-notch! I recommend +++!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Very fast delivery, excellent packing, always a little extra gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
R.A.S.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Fast delivery and beautiful, well-packaged product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Just the best rum baba in the world, good, generous, to die for!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Very fast, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
The comptoir de Mathilde website is really well designed and offers a wide variety of products, both sweet and savoury, which are excellent and original.
Customer service is extremely efficient, shipments are fast and communication is fluid. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Very happy with this purchase for Father's Day. The parcel arrived very quickly and in very effective isothermal packaging (bag and cold gel). The chocolates arrived in perfect condition...all that's left is to enjoy them....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
It was a gift and shipping was very fast. You've made someone very happy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Top-notch navigation, easy product search and special offers highlighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Very good and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Order well packed and sent on time!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/05/2021
I have no news of my order, no one knows where it is, and I can't even get a refund. No news from Mathilde's counter, we're left like this.
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Response from Le Comptoir de Mathilde
Hello, According to our information, your order is in a parcel relay. We were not aware of your problem until today. Our teams are in a position to offer you a solution so that you can file a claim with the postal services and receive a refund. I'll contact them immediately and get back to you in the afternoon. Have a nice day, The Comptoir de Mathilde team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
I recommend RAS
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