Customer reviews of Le Comptoir de Mathilde

Fast, complete and quickly delivered

1st order with this brand! Satisfied

perfect

Satisfied

You'll find the site's products cheaper in other stores... the last straw. The advent calendar is a big disappointment (very expensive for what little there is inside. What's more, the products are redundant and not individually wrapped, so they're all dry by the time you eat them). As for customer service, it leaves a lot to be desired (long and unsatisfactory responses).

This is the 1st time I've ordered and I'm not disappointed. When I placed my order, the follow-up was very well organized. From start to finish, you receive an SMS telling you the route. And as soon as the delivery is ready to be delivered, it works the same way, because you are notified of the day to sign the voucher. Thank you very much.

speed, good products

Cool gifts

perfect, fast shipment, well protected

Perfect, fast delivery and beautiful products Thank you

Extremely fast and careful shipment. I recommend it!

I received a leaky jar which spilled in transit and I contacted to organise a replacement or partial refund, but there was no reply. Delicious product but Very disappointing customer service.

Nice store. If you want to make a remote gift online, the shipping costs are a bit high, but the service is very fast.

Trop super Je suis un de vos chauffeurs qui deliver votre marchandises et habite a 2 km de chez vs j'avais besoin d'envoyer un cadeau a 1 personne importante Elle a été plus-que-parfait ravie de votre colis Encore merci patricia N

Nothing to report.

If I can recommend the products on the site, I can't recommend the site itself. Two years in a row I went through them for an order to be delivered to my parents as a gift. Two years in a row the parcel was not delivered, the first never arrived and I was billed for it, and this year it could not be delivered by the post office, which notified me. It was only by contacting the postal services that I was able to have the address incorrectly noted by the site changed - they had noted only the surname and the town of delivery. I'd like to thank the post office for delivering the parcel, but certainly not Mathilde's counter. I like their products but I will never order via their website again, sorry.

Gourmet surprise = recipe ?

Order received as expected

The delivery was very fast unfortunately my items arrived broken, it's a shame they were to offer.

Fast delivery, as ordered. I recommend

The site is very easy to use, the order I placed super and fast and above all very well packaged and very good product I recommend

Package received on time and very well packaged

Package arrived quickly, as described and very, very well packaged.

Very good

Very good, impeccable service, careful and attentive. I recommend it!

Super. Fast delivery. Products very well packaged.

Fast. Efficient. Very good.

Fast delivery, product conforms

it arrived on time, but the chocolate was in cut pieces... I think it's because of the transport.

Site very easy to use to choose what we want and very appetizing. The delivery times are super respected unfortunately colissimo never respects the place of delivery chosen otherwise it was in time. thank you we will enjoy!

very satisfied!

fast delivery

Very satisfied and fast delivery

always perfect

Good choice of products on the site. Ordered for a Christmas gift, parcel arrived on time and in good condition ^^.

The products are of good quality and delicious, the service is impeccable and the order tracking very clear.

Perfect

Very good products. Congratulations also for the advent calendar (from the previous order).

I ordered the pasta kit and considering the price I am very disappointed with the size of the products ...I feel like I received samples. On top of that the delivery costs 8€ .

Very good