Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Very good. Fast and careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
nothing in particular
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Fast shipping and impeccable packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Deliveries arrive very quickly, even in Spain. It was very kind of you to send us a note in Spanish to apologize for not having a product. We don't have such delicate and delicious chocolates in Spain. We need a store in Madrid...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2021
Problem registering the address for delivery: package did not arrive ... missed surprise for Easter ... not even a commercial gesture!
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Response from Le Comptoir de Mathilde
Hello, We're very sorry about the incorrect registration of your delivery address, but I see that your parcel has been delivered. Admittedly after Easter, but could you please tell me to what extent the address was wrong? Thank you very much in advance. Have a nice day! The Comptoir de Mathilde team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
very pleasant site a good choice of products a good follow-up of delivery it is a third acdeau I cannot evaluate the products; the external aspect liked
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Absolutely top-notch! Perfectly packaged, my girlfriend is delighted with this gift, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Good products, well protected for transport!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
Good products, but a little too expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Always satisfied with the content
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Great, it's fast and superbly packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Package received quickly, almonds are delicious. For the foie gras, a family tasting with red onion confit with Espelette pepper.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Order received very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Fast, careful delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2021
Ordering and delivery are fine. The packaging remains average all my golden tartinette that I ordered, four packages are completely crushed so not presentable at an aperitif.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
The products were very well packaged. Nothing to complain about. Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
super product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
Package received quickly chocolate super good one star less just because the bars were broken so to offer is not great. But I recommend it because it's a real delight!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
This is the 2nd time I've ordered from the site, so far I haven't been disappointed, fast delivery, well-protected parcel and item in line with my expectations. Our daughter is far away, the 1st time I had an advent calendar delivered to her and the 2nd an egg for Easter. In the current climate, it's very important to please our loved ones, so thank you to the whole team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Impeccable as always, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
The site is easy to use. Orders are easy to place, and delivery times are well respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Very satisfied with the site, easy access and very good choice I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Easy and clear to use. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
fast and careful delivery. Very good products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Satisfied with order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2021
Package received on time and well wrapped There was no breakage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Cool, original products! Perfect for Easter :)
Impeccable packaging, no breakage on arrival!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Fast and careful delivery, top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
very satisfied delivery made on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
I love the site and recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Fast delivery and reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Very satisfied with the delivery and the delicious spreads.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Easy product selection. Fast pick-up delivery. I recommend this delivery method.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Convenient, easy to find the products you want, simple ordering and fast, careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Simple and efficient site. Order received quickly. The products in glass jars were perfectly protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Fast delivery and quality products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
The products are of exceptional quality, a real treat. Shipping is fast and the products are superbly packaged.
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