Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
The products are as delicious as ever, and as far as packaging is concerned, there's nothing to worry about - everything is very well protected!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Order received promptly. Your teas and infusions are just incredible!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Fast delivery and very well packaged product. One product leaked a little despite the protection because it was on its side. Fortunately it was cold and the product congealed, preventing further leaks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
super, order placed on Friday and received on Tuesday!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2021
Good but shipping costs too high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Very good service, the web is clear and delivery very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
I love their products. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Products very well packaged, fast delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
The chocolate arrived broken.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Very complete site, well informed description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Having discovered this boutique with my husband on our honeymoon last year, we can't get enough of Comptoir de Mathilde's products! The teas are delicious, and the chocolates and confectionery remind us of the wonderful times we spent on our honeymoon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Clear, uncluttered site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Easy to order, quick to deliver and much appreciated!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
All went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
fortunately very well packed because the delivery of the car is dropped on the floor
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Very neat parcel and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2021
The products are of good quality, no problem on this point. However, although the products were well packaged, I had a bad surprise: my chocolate heart was broken.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast, accurate delivery. Wide choice of good quality sweet and savoury products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2021
Small problem: one jar was not closed properly and spilled into the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Order delivered quickly, careful packaging, excellent products, to be enjoyed without moderation. Best wishes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Parcel arrived well in advance with a recipe offered inside the parcel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
The website is as appealing as the store. The products are as whimsical as they are delicious. And delivery was a breeze.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast shipping. The products are well packaged. The ones we tasted were excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
Fast, well-packaged products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
very good perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Too bad you don't sell the alcohol found in stores, otherwise everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Very fast delivery, item very well protected for transport
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
The spreads are a marvel. I especially recommend Piedmont Hazelnut, Malakoff and Caramelized Pecan Milk.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2021
Very good products, fast shipping but still a huge box and tons of packaging...so yes the order arrives intact but there is really too much packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Superb spreads that we can't wait to try, thank you Perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Everything was perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Very good products, the best spreads!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
very neat packaging. products as usual. delicious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Very good and original product, fast delivery. I recommend to my friends, see you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Very simple and fast site, easy product search.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
The products are excellent. I would like to thank you for the reinforced packaging of the items purchased as the parcel was badly handled by the carrier!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Very good online store. Quality products and secure shipping. Very satisfied.
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