Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Order delivered within a short time, goods carefully packed and well protected. Arrived safely, very satisfied with the service. Would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Fast order and delivery with no unpleasant surprises
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
very well-presented site, which helps you choose the right products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very nice site. It is very appealing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Too bad the website is very slow, otherwise excellent products and good quality.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
I haven't seen the parcel, I think it arrived in good condition!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
The parcels apparently arrived in good condition. I didn't see them as they were a gift. However, it's a shame that the truffles (out of stock) were replaced by a lollipop. Not great for grandparents.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
The parcels apparently arrived in good condition. I didn't see them as they were a gift. However, it's a shame that the truffles (out of stock) were replaced by a lollipop. Not great for grandparents.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
navigation on the site is not fluid, that's the only drawback
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Products conform to my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Great products, but I have one small complaint about the size of the containers.
But the caramel babas are to die for. Haven't tried the rest yet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
An item from my order (a box of truffles) was replaced by a chocolate lollipop ...
I'd have preferred a refund for the missing item, or an e-mail to inform me of the unexpected stock shortage.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very clear and functional site, warm colors
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
I bought it on Black Friday, and I'm glad I did, because it's still pretty expensive...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
The site was very buggy
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
Only 3/5 stars because the shipping costs are far too high and the packaging far too bulky for its contents.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
You can't beat precaution in the package. It was perfect!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast delivery, well packaged items. VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
delivery arrived as expected. products very well protected in tissue paper and other protection. parfit.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Everything was ok
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Fast delivery and well packed. Each item was in individual protective packaging. As for the products for the moment we haven't tasted them they are waiting under the tree ️
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast, received on time
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/12/2020
Very good for the products but problem of damaged packaging following delivery.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
fast delivery, good products, but SAV 0 I remain without answer after having received a box damaged during transport, 3 mails sent without answer damage
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
The delivery time was short and the chocolates were very well protected so that they would not be damaged during transport. I am very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast and totally careful delivery. The products are packaged with such care that it's the 1st time I've seen this. I hope the products are as good as they are beautiful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect packaging, fast delivery Bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect. Complete order. Fast delivery. Products very well packaged. Visually very satisfied. Now we just have to wait for the reaction of the people who will receive these delicacies.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Everything is fine as far as the order is concerned, the delivery time.... only downside the 2 snack bars arrived broken in the parcel.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
parcel well packed no problem of reception I am satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very pleased with my order ️ Very well packaged, bravo..
Happy holidays to your team!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very quick and easy
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
The chocolate chip was broken when I received the parcel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Pam Muy bien, súper cuidados todos los productos
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
As perfect as ever!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
EXCELLENT PRODUCTS
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