Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 413 published reviews
5 5 325 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2017
Following delivery problems abroad, the team listened and reacted quickly to solve the problem! Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2017
Intuitive, clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2017
Package arrived quickly and very well packaged..... perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2017
Compliant order, quality products, fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2017
Quality products, well protected for transport
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
Products I'm a fan of! It's really good (my favorite thing) and being able to order online is great, very simple and the shipping is very fast. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2017
Easy-to-use site, very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2017
Very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2017
We were advised by friends after an aperitif at their house, and we were tempted by this order, which was delivered on time! And the bottle arrived in perfect condition! I recommend it!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2017
Very pretty products but average quality chocolate. Package of pots of spread arrived cracked (2 broken pots out of 3) I expected better ...
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Response from Le Comptoir de Mathilde
Hi Ingrid, I'm sorry to hear that you've received broken pots of spread. Have you contacted Customer Service to let them know? If not, please do not hesitate to write to me at [email protected] (if possible with photos) so that we can compensate you appropriately. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2017
Very good. I'm sorry I can't rate the different products, but it was a gift. Cdlt
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2017
Great site with great products, the spreads are delicious!
However, the products are still very expensive in my opinion... 8€ for a 250g jar of spread, 3,90€ for a lollipop... But otherwise super quality, original gift for Mother's Day ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2017
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
Lovely gourmet products in attractive packaging and boxes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2016
Just perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Fast, efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2017
easy access :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
Very good, impeccable service, careful and attentive. I recommend them! I can't say it any better, it's great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2017
Very easy to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
in line with expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
Excellent spreads. 100% satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
very pleasant site to browse, very attentive to customer needs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2016
user-friendly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
Satisfactory site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
good product description excellent chocolate and very well protected shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
Very good very fast received very well packed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2016
Practical Clear, beautiful window
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2016
Very well served!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
PArfait
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
the whole thing was a gift so I can't give an opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2017
Good quality and varied products. Fast order processing and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Fast, simple, efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
The site is well designed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
perfect,order shipped quickly,impeccable packaging and excellent products
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