Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 1, 3, 4 and 5 stars

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K
Kim S.
Rating: 5 out of 5
following a purchase from 30/10/2023
Perfect delivery, absolutely delicious product, will order again
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MARIE-HELENE C.
Rating: 5 out of 5
following a purchase from 02/11/2023
Always perfect very good product fast delivery
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Lucien A.
Rating: 4 out of 5
following a purchase from 02/11/2023
No particular opinion... This small order was completed quickly and delivered just as quickly.
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optique R.
Rating: 5 out of 5
following a purchase from 31/10/2023
Very wide choice of products to please
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Charlotte D.
Rating: 5 out of 5
following a purchase from 31/10/2023
Perfect. Great packaging
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Maria S.
Rating: 5 out of 5
following a purchase from 01/11/2023
The reception of the parcel went very well
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STEPHANIE P.
Rating: 5 out of 5
following a purchase from 01/11/2023
perfect!
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ANAIS V.
Rating: 5 out of 5
following a purchase from 30/10/2023
Fast order, quality products, I renew my order with enthusiasm!
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Guy L.
Rating: 5 out of 5
following a purchase from 31/10/2023
very well
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Natacha C.
Rating: 5 out of 5
following a purchase from 31/10/2023
Order conforms, good products and received rather quickly
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Mireille B.
Rating: 5 out of 5
following a purchase from 30/10/2023
Very fast delivery. Well packaged Excellent products
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Armelle L.
Rating: 5 out of 5
following a purchase from 01/11/2023
Received promptly and very well packaged. Thank you very much
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Frédérique P.
Rating: 5 out of 5
following a purchase from 01/11/2023
Very good
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Lionel O.
Rating: 5 out of 5
following a purchase from 01/11/2023
CLEAR
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PAULA D.
Rating: 5 out of 5
following a purchase from 29/10/2023
Totally satisfied
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Stéphanie M.
Rating: 5 out of 5
following a purchase from 01/11/2023
Very good
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GISELE F.
Rating: 5 out of 5
following a purchase from 02/11/2023
very good quality products
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Anne S.
Rating: 5 out of 5
following a purchase from 27/10/2023
Very good products and well protected when shipped. Perfect transaction. Thank you
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Marie B.
Rating: 5 out of 5
following a purchase from 27/10/2023
Perfect, neat packaging, thank you very much
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Enora B.
Rating: 5 out of 5
following a purchase from 30/10/2023
Hello, thank you, my family and I had a wonderful time, thank you very much to the team.
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FABIENNE J.
Rating: 5 out of 5
following a purchase from 02/11/2023
Fast delivery and conform to my order. Products very well packed and protected for a perfect reception. I recommend Le Comptoir de Mathilde.
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Alexandra N.
Rating: 5 out of 5
following a purchase from 02/11/2023
Never disappointed, I tried the peanut butter one, and it's adopted!
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Jeanyves D.
Rating: 4 out of 5
following a purchase from 31/10/2023
Always very satisfied with the products, parcel arrived on time and in good condition, everything was very well protected and no damaged items. Would recommend.
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Diane N.
Rating: 5 out of 5
following a purchase from 22/09/2023
great service, very friendly, high quality products
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Florence A.
Rating: 5 out of 5
following a purchase from 02/11/2023
Easy to place the order. I placed the order on Thursday evening and received it on Monday morning. Very satisfied. The box is intact. My order is complete. If I need to place another order it will be with pleasure. If I have to place another
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Karine R.
Rating: 5 out of 5
following a purchase from 29/10/2023
Beautiful products waiting to be tasted!
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Christelle C.
Rating: 5 out of 5
following a purchase from 02/11/2023
Satisfied customer for many years
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Nathalie B.
Rating: 5 out of 5
following a purchase from 31/10/2023
Very good product I like a lot and delicious
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Carine K.
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast delivery Products always up to scratch
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Cyrille L.
Rating: 5 out of 5
following a purchase from 28/10/2023
Perfect packaging. Fast and accurate delivery! And it's delicious!
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JEAN CLAUDE B.
Rating: 3 out of 5
following a purchase from 22/10/2023
Delivery service to be reviewed very disappointed my dad did not receive his package for his birthday
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Response from Le Comptoir de Mathilde
Hello and thank you for your feedback. We're sorry your dad didn't receive his parcel in time for his birthday. We are working hard to improve our delivery service and hope to be able to satisfy you with your next order. Thank you for your confidence in us. The Comptoir de Mathilde team.
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Océane V.
Rating: 5 out of 5
following a purchase from 27/10/2023
Perfect
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mauricette F.
Rating: 5 out of 5
following a purchase from 27/10/2023
very satisfied with the parcel, very well packaged
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Sylvie G.
Rating: 5 out of 5
following a purchase from 23/10/2023
Package well packed and arrived fairly quickly
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Perrine K.
Rating: 3 out of 5
following a purchase from 26/10/2023
Very good product! However, I was very disappointed by the offer proposed by e-mail. A free spread for every 20€ spent. Upon receipt, it's not a spread, it's a spread sample !!!!!! Misleading advertising!
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Response from Le Comptoir de Mathilde
Hello Perrine,
The small jar you discovered in your parcel corresponds to the gourmet surprise (from 50th purchase on our site) the jar of spread you are talking about from 20euros purchase is a 100g jar obtained at your visit to the store in the month following the creation of your "club des gourmands" card.
We apologize for any disappointment this may have caused.
Please do not hesitate to come back to us if you have any questions, we will be delighted to answer them.
Best regards
Customer Service
C
Christelle M.
Rating: 5 out of 5
following a purchase from 29/10/2023
Package described as on website. Fast delivery
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Alexandre K.
Rating: 5 out of 5
following a purchase from 28/10/2023
Thank you very much
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gabriella B.
Rating: 5 out of 5
following a purchase from 29/10/2023
Everything perfect!
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Noélie G.
Rating: 5 out of 5
following a purchase from 28/10/2023
Super
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Adrienne G.
Rating: 5 out of 5
following a purchase from 28/10/2023
Snelle levering,artikrlen in perfecte staat
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