The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Products damaged in the box whereas it was for a gift. The aesthetics were not there for some products. I still give 3 instead of 5. I know your products are of quality nutritionally speaking and taste-wise. The 2 points deducted are attributed to the packaging or damaged products. I took photos of this
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Bruno P.
Rating: 4 out of 5
following a purchase from 11/12/2025
Order, packaging and delivery: very good. Haven't tasted it yet so no opinion on the quality, nor correlation with the price.
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BICE S.
Rating: 4 out of 5
following a purchase from 30/11/2025
The products look great, we are waiting for Christmas to taste them. The delivery management was not good at all and we did not receive any assistance regarding it.
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ANNIE S.
Rating: 4 out of 5
following a purchase from 02/12/2025
This was a gift
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BERTRAND F.
Rating: 4 out of 5
following a purchase from 03/12/2025
Nice packaging and quality product, but not cheap
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JACQUELINE B.
Rating: 4 out of 5
following a purchase from 02/12/2025
Unfortunately, one of the spreadable jars had received a small shock (perhaps during packaging) and was no longer airtight, with a bulging lid. We therefore had to consume it immediately instead of saving it for the holidays...
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CELINE D.
Rating: 4 out of 5
following a purchase from 02/12/2025
Quality products but a bit expensive
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Valentin A.
Rating: 4 out of 5
following a purchase from 01/12/2025
Impeccable very good product varied thank you infinitely
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Ingrid C.
Rating: 4 out of 5
following a purchase from 05/12/2025
Very well packaged, no issues
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MARYLINE P.
Rating: 4 out of 5
following a purchase from 02/12/2025
Very good products
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CELINE M.
Rating: 4 out of 5
following a purchase from 03/12/2025
Very good
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VALERIE C.
Rating: 4 out of 5
following a purchase from 05/12/2025
Order received on the proposed time, products well packaged
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Marie Helene G.
Rating: 3 out of 5
following a purchase from 27/11/2025
your contact person is great and helps us a lot less happy about the delivery I had requested to my home as I cannot move being sick it was delivered to a relay that's why I give it an average
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MAGALIE O.
Rating: 4 out of 5
following a purchase from 28/11/2025
Order received (not fast! 11 days between the order and receipt) however very satisfied with the packaging.
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THIERRY L.
Rating: 4 out of 5
following a purchase from 01/12/2025
Very good
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FLORIANE L.
Rating: 4 out of 5
following a purchase from 28/11/2025
Good but very large box for few items
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RÉGIS P.
Rating: 4 out of 5
following a purchase from 04/12/2025
Very good products even though I found the texture of the spreads a bit too runny.
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ANNABELLE B.
Rating: 3 out of 5
following a purchase from 28/11/2025
A nice order, too bad we didn't even get a little chocolate as a gift.
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Lorane T.
Rating: 4 out of 5
following a purchase from 25/11/2025
Product of very good quality, however the delivery was long which is a shame
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CLEMENCE M.
Rating: 4 out of 5
following a purchase from 28/11/2025
The order arrived without damage but I found that there was not much information. There were a few days after my order where I had no information about the status of my order, I even thought they had forgotten to prepare my package. But about a week later I received a shipping email for the package. It would be nice if we were informed if the order is indeed being prepared so that we know where it stands.
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BIANCA V.
Rating: 1 out of 5
following a purchase from 28/11/2025
Products delivered damaged/open, poor handling of complaint
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CAROLE R.
Rating: 4 out of 5
following a purchase from 28/11/2025
Order conforms to my expectations. Products well packaged but despite that some labels were detached.
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SÉBASTIEN - NATHALIE F.
Rating: 4 out of 5
following a purchase from 28/11/2025
I am happy with the products and they are quite good. The problems I encountered were only technical. Some references were out of stock on Black Friday. I would have liked a bit more speed for the shipment of the package during Black Friday, but a week between the order and receipt is still acceptable. I would have liked to be able to contact customer service directly by phone instead of being forced to fill out a form and wait 2 days for a response. However, customer service provided a satisfactory answer to my problem.
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Sabrina R.
Rating: 4 out of 5
following a purchase from 28/11/2025
Very well packaged and received on time
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SANDRINE M.
Rating: 4 out of 5
following a purchase from 28/11/2025
Delivery a bit long but well received and no breakage in the package. A small sample would have been appreciated to introduce a product...
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NATHALIE B.
Rating: 3 out of 5
following a purchase from 28/11/2025
Very long delivery but top products
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MILENE P.
Rating: 4 out of 5
following a purchase from 28/11/2025
product well received but no gift wrapping or anything, and delivery costs quite expensive
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JESSICA B.
Rating: 4 out of 5
following a purchase from 28/11/2025
I ordered several boxes and they matched the images well. I haven't consumed them, as they are gifts for Christmas, so I can't judge the quality of the products.
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MURIÈLE G.
Rating: 3 out of 5
following a purchase from 28/11/2025
Very well packaged and the spreads are always delicious. The package was not delivered to my home as agreed but to a pickme relay, a very unpleasant surprise even though the manager of this relay received me very well.
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LAURENCE F.
Rating: 4 out of 5
following a purchase from 28/11/2025
Supply issue but otherwise perfect
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ORIANE B.
Rating: 3 out of 5
following a purchase from 28/11/2025
I just asked for paper bags for gifts, and I was refused.
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MIREILLE C.
Rating: 3 out of 5
following a purchase from 28/11/2025
the tea ordered no longer tastes the same as last year
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ARLETTE G.
Rating: 3 out of 5
following a purchase from 28/11/2025
With the transport everything was really in disorder in the gift box I ordered 2 boxes with 2 cards and I only received one card
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PATRICIA J.
Rating: 4 out of 5
following a purchase from 28/11/2025
super
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Sylvie C.
Rating: 4 out of 5
following a purchase from 28/11/2025
Very satisfied with the products but absolutely not with the UPS delivery service. A disaster.
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AMÉLIE G.
Rating: 4 out of 5
following a purchase from 27/11/2025
Very good product, well packaged and yet the packaging of the mathildettes was torn! Such a shame especially since it was for a gift. Same problem last year
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ELODIE P.
Rating: 4 out of 5
following a purchase from 27/11/2025
I took advantage of Black Friday to do my shopping, it's true that a price drop wouldn't be refused.
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FREDERIQUE J.
Rating: 4 out of 5
following a purchase from 28/11/2025
Order received. Well packaged.
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CELINE T.
Rating: 4 out of 5
following a purchase from 28/11/2025
very good products
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STÉPHANE J.
Rating: 4 out of 5
following a purchase from 26/11/2025
Very good quality products. Unfortunately, a delivery person who decides to change the site for no valid reason.
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