The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
The comptoir de Mathilde website is really well designed and offers a wide variety of products, both sweet and savoury, which are excellent and original.
Customer service is extremely efficient, shipments are fast and communication is fluid. Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Very happy with this purchase for Father's Day. The parcel arrived very quickly and in very effective isothermal packaging (bag and cold gel). The chocolates arrived in perfect condition...all that's left is to enjoy them....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
It was a gift and shipping was very fast. You've made someone very happy!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Everything was perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Top-notch navigation, easy product search and special offers highlighted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Very good and fast delivery.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/06/2021
Phone navigation to be improved: items added to the basket tend to be deleted when others are added.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Order well packed and sent on time!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/05/2021
I have no news of my order, no one knows where it is, and I can't even get a refund. No news from Mathilde's counter, we're left like this.
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Response from Le Comptoir de Mathilde
Hello, According to our information, your order is in a parcel relay. We were not aware of your problem until today. Our teams are in a position to offer you a solution so that you can file a claim with the postal services and receive a refund. I'll contact them immediately and get back to you in the afternoon. Have a nice day, The Comptoir de Mathilde team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
I recommend RAS
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Very clear site, easy ordering and top packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
Order, fast delivery to Germany and very good packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
It's a pity that the chocolate in the box softened and broke during transport, despite the many protections!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
I put very well because fast delivery. And customer service listening because of the small problem of the package.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Excellent service, quality products, fast delivery. Everything arrived undamaged. We would be happy to order again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Easy to use website, fast and careful delivery even if 1 chocolate did not arrive in its entirety.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
Very satisfied with my order of. The jar of babas had leaked and customer service replaced it. Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
Sorry I don't speak French. The dessert is delicious, highly addictive!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
Received as expected and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
The products were perfectly packaged. The chocolate was in an airtight bag with an ice gel pouch. What's more, the parcel arrived very quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
Very good! Very fast, careful delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
The best! Well-packaged rum babas. Sweet little gift. Fast delivery. Nothing to complain about, I'll recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
I am very satisfied with my order. Fast and accurate delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
Great site, easy to use, clear and friendly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Very good site, the only downside is that sales on the site do not take the customer card into account.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
Received very quickly .well packed .nice box
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Very satisfied .. perfect site ..very fast delivery .
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
very good. Fast shipping. Recommended
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Very good products. Packed with care and delivered quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
Great experience! amazing product!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Easy, attractive site navigation (photo and overall design)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Envío rápido y eficaz, me ha gustado mucho. Conocí la tienda en Francia y he pedido desde España.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2021
easy navigation on your site, fast delivery :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Super site with very good products and real chocolate! A real treat!
Packages are very well cared for, with fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
impeccable site navigation. it was for a gift in Paris. perfect delivery. my family appreciated all the products we received.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Very satisfied for a first order here. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
Happy with this original order
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