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A
Rating: 5 out of 5
Always good products
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect! Well packaged and just as I expected!
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A
Rating: 5 out of 5
Everything was delicious, perfect delivery! Thank you, I recommend !
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A
Rating: 5 out of 5
Perfect from order to delivery. Products well protected. Top quality, I recommend. Delicious spreads
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A
Rating: 5 out of 5
Quality products. Secure packaging. Delivery tracked and delivered within a reasonable time, I recommend!
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A
Rating: 5 out of 5
Super site, top products ...
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A
Rating: 5 out of 5
Great products, great gift ideas too.
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A
Rating: 5 out of 5
It's perfect
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A
Rating: 5 out of 5
The products are very good
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
Order very easy to place and received very quickly
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A
Rating: 5 out of 5
I first heard about the products when I received them as a birthday present. I was delighted with the gift and decided to place an order.
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A
Rating: 5 out of 5
Very good quality product, fast delivery.
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A
Rating: 5 out of 5
The products are always a delight. Fast delivery. The items were super well packed in the box. If you hesitate to order, don't hesitate and you won't regret it.
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A
Rating: 5 out of 5
I've passed your details on to friends who have enjoyed your babas.
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A
Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Careful shipping and excellent products
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A
Rating: 5 out of 5
Perfect! Perfect as usual!
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A
Rating: 5 out of 5
The interface is intuitive!
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A
Rating: 5 out of 5
Order received promptly Well packaged Conforms
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A
Rating: 5 out of 5
Fast, complete and quickly delivered
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A
Rating: 5 out of 5
1st order with this brand! Satisfied
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
This is the 1st time I've ordered and I'm not disappointed. When I placed my order, the follow-up was very well organized. From start to finish, you receive an SMS telling you the route. And as soon as the delivery is ready to be delivered, it works the same way, because you are notified of the day to sign the voucher. Thank you very much.
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A
Rating: 5 out of 5
speed, good products
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A
Rating: 5 out of 5
Cool gifts
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A
Rating: 5 out of 5
perfect, fast shipment, well protected
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A
Rating: 5 out of 5
Perfect, fast delivery and beautiful products Thank you
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A
Rating: 5 out of 5
Extremely fast and careful shipment. I recommend it!
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A
Rating: 5 out of 5
Nice store. If you want to make a remote gift online, the shipping costs are a bit high, but the service is very fast.
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Rating: 5 out of 5
Trop super Je suis un de vos chauffeurs qui deliver votre marchandises et habite a 2 km de chez vs j'avais besoin d'envoyer un cadeau a 1 personne importante Elle a été plus-que-parfait ravie de votre colis Encore merci patricia N
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 1 out of 5
If I can recommend the products on the site, I can't recommend the site itself. Two years in a row I went through them for an order to be delivered to my parents as a gift. Two years in a row the parcel was not delivered, the first never arrived and I was billed for it, and this year it could not be delivered by the post office, which notified me. It was only by contacting the postal services that I was able to have the address incorrectly noted by the site changed - they had noted only the surname and the town of delivery. I'd like to thank the post office for delivering the parcel, but certainly not Mathilde's counter. I like their products but I will never order via their website again, sorry.
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Response from Le Comptoir de Mathilde
Hello, Thank you for your comment which we have taken note of. Concerning the delivery, we are sorry that the products were not delivered to the address you requested. Please note that only you can enter the delivery address on our website and that our team is not supposed to do it for you to avoid this kind of mistake. For the next times, we invite you to enter directly on our website the delivery address of your parents instead of asking us to do it for you. We wish you a nice day! Sincerely, Le Comptoir De Mathilde
A
Rating: 5 out of 5
Order received as expected
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A
Rating: 5 out of 5
The delivery was very fast unfortunately my items arrived broken, it's a shame they were to offer.
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A
Rating: 5 out of 5
Fast delivery, as ordered. I recommend
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A
Rating: 5 out of 5
The site is very easy to use, the order I placed super and fast and above all very well packaged and very good product I recommend
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