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A
Rating: 5 out of 5
Fast shipping
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 358 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Very careful and secure shipment to ensure no breakage, it's great. We can't wait to try the products.
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Rating: 5 out of 5
An item arrived damaged and I have no response from the customer service department I contacted for an exchange. I'm very disappointed. I love your products but I can't offer damaged packaging.
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Rating: 5 out of 5
Make it easy to order with a variety and choice of products
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Rating: 4 out of 5
The products are good, but delivery takes a long time. We need more manpower to prepare the parcels so that they don't take 2 weeks to arrive.
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Rating: 5 out of 5
The order (during black friday) went well, delivery a little slow, but as expected.
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Rating: 4 out of 5
Everything is fine, but shipping costs are very high.
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Rating: 4 out of 5
Quick delivery and well-protected products.
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Rating: 4 out of 5
Just be aware that liqueurs are composed mainly of water and are 12% alcohol.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Parcel arrived safely and on time. Products were well protected
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Rating: 5 out of 5
Very good chocolate, perfect delivery, only problem the 3 boxes of chocolates to break arrived already broken and for a gift it's unpleasant, for the other items everything was perfect.
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Rating: 5 out of 5
Fast delivery, the jars are very well protected. I contacted customer service via messenger and they were really quick to respond.
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Rating: 5 out of 5
Super well packed and no breakages. Delivery on time. Can't wait to taste everything.
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Rating: 5 out of 5
Super order well packaged, nice product fast shipping
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Rating: 5 out of 5
R A S
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Rating: 5 out of 5
Fast shipping and very well packaged products.
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Rating: 4 out of 5
Delivery a little longer than expected Pleasant site to visit
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Rating: 5 out of 5
Very good. Great selection of quality products, fast shipping, very well packaged.
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Rating: 4 out of 5
Good site, happy with customer service.
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Rating: 4 out of 5
Delicious products. Ordered arrived quickly and well packaged. Having ordered for nearly €90, a free product was offered: a small milk chocolate with mini marshmallows on top... Not good!
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Rating: 5 out of 5
Very clear, easy-to-use site
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Rating: 5 out of 5
Delivery as expected.
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Rating: 5 out of 5
Order arrived quickly, in several packages. 1 item arrived broken despite relatively careful packaging, which was returned to me the day after I contacted the service. Difficult to evaluate the items in my order since they are gifts for the holidays.
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Rating: 4 out of 5
A small problem with the shipment tracking, the parcel was not given to the carrier even though I had an e-mail telling me that the parcel was being delivered, no return from customer service following my e-mail, the parcel arrived 3 days later....
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Rating: 1 out of 5
for a Christmas gift it could pay attention and when you look for the order to check what is i in it impossible the page has disappeared
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Very functional. Makes you want to buy everything
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Rating: 5 out of 5
Easy to navigate, delivery was on time and the products are top-notch.
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Rating: 5 out of 5
Very good site
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Rating: 5 out of 5
Efficient service!
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Rating: 5 out of 5
Quality products, meticulous packaging of each product . I am delighted
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Rating: 5 out of 5
Order shipped quickly and very well packaged.
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Rating: 5 out of 5
Easy to use website and fast delivery. All products are well packaged
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Rating: 5 out of 5
Ordered with ease, beautiful and good products, trouble-free delivery
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Rating: 5 out of 5
Attractive, well-presented box.
Not yet tasted the products. Fast and careful delivery.
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Not yet tasted the products. Fast and careful delivery.
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Rating: 5 out of 5
Original, good quality products. I buy in store or on the site regularly, and I'm never disappointed!
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Rating: 4 out of 5
I placed an order for more than 100€ on the internet and the week before 50€ in store. No commercial gesture or leaflet in my order, no loyalty card. It's a shame, I'd go elsewhere.
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Rating: 5 out of 5
very satisfied
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Rating: 5 out of 5
Serious, fast and well packaged
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