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B
Rating: 1 out of 5
Products delivered damaged/open, poor handling of complaint
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 1, 4 and 5 stars
Reset filtersN
Rating: 5 out of 5
Very well packaged and compliant thank you
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N
Rating: 5 out of 5
Very good packaging, no issues! Highly recommend..
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M
Rating: 5 out of 5
Very good products, ordered online, well received and on time.
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B
Rating: 5 out of 5
good quality products
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L
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
All products were well packaged and I received the package quickly
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G
Rating: 5 out of 5
Very good products I love
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L
Rating: 5 out of 5
Excellent product!
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C
Rating: 5 out of 5
Very good products. Small incident with my last order. Customer service very responsive and problem resolved very quickly.
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C
Rating: 4 out of 5
Order conforms to my expectations. Products well packaged but despite that some labels were detached.
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J
Rating: 5 out of 5
very good, fast delivery and perfect packaging! fragile items but very well packed and protected!
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S
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Top
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G
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied. Thank you very much
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G
Rating: 5 out of 5
Very nice website and good products. Nothing to report.
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M
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Very well packaged, very satisfied. Except for the transport, a signature is required when you are not present, so the package was left in a restaurant without my consent, not happy about that.
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S
Rating: 5 out of 5
Fast delivery, well-packaged products. Nothing to say, it's perfect.
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I
Rating: 5 out of 5
Delivery arrived quickly and in good condition. Everything was well packaged in the box. Attractive prices on the site for Black Friday while in stores, they made no effort on my purchases.
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E
Rating: 5 out of 5
top
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C
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Products packaged with doin
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A
Rating: 5 out of 5
Perfect!
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W
Rating: 5 out of 5
First order, went very well
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S
Rating: 4 out of 5
I am happy with the products and they are quite good. The problems I encountered were only technical. Some references were out of stock on Black Friday. I would have liked a bit more speed for the shipment of the package during Black Friday, but a week between the order and receipt is still acceptable. I would have liked to be able to contact customer service directly by phone instead of being forced to fill out a form and wait 2 days for a response. However, customer service provided a satisfactory answer to my problem.
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M
Rating: 5 out of 5
The package well wrapped and received at the relay point.
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J
Rating: 5 out of 5
Very good products, and impeccable delivery
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M
Rating: 5 out of 5
Always good products to order without hesitation
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J
Rating: 5 out of 5
Top super products, perfect delivery
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N
Rating: 5 out of 5
Happy with the order as always!
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M
Rating: 5 out of 5
Still a fan of the products and the order is always carefully packaged, just a shame not to have little gifts when placing a large order
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J
Rating: 5 out of 5
Nickel continue
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C
Rating: 5 out of 5
Perfect, fast delivery and in good condition
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M
Rating: 5 out of 5
Quality products
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S
Rating: 5 out of 5
-
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F
Rating: 5 out of 5
I am delighted with my order, all the products were very well packaged, the delivery is fast, I highly recommend the site
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A
Rating: 5 out of 5
Careful shipping. Items conform to the photos. Now it's time to taste.
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S
Rating: 4 out of 5
Very well packaged and received on time
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