The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Fast delivery and well packed. Each item was in individual protective packaging. As for the products for the moment we haven't tasted them they are waiting under the tree ️
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast, received on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
The delivery time was short and the chocolates were very well protected so that they would not be damaged during transport. I am very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast and totally careful delivery. The products are packaged with such care that it's the 1st time I've seen this. I hope the products are as good as they are beautiful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect packaging, fast delivery Bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect. Complete order. Fast delivery. Products very well packaged. Visually very satisfied. Now we just have to wait for the reaction of the people who will receive these delicacies.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very pleased with my order ️ Very well packaged, bravo..
Happy holidays to your team!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very quick and easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Pam Muy bien, súper cuidados todos los productos
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
As perfect as ever!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
EXCELLENT PRODUCTS
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
fast delivery and very well packaged products nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Glass jars packed with the greatest care. Fast order dispatch.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Order well packaged and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
very satisfied with the order and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
The delivery time was correct. The goods were very well packaged. Perfect products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very satisfied. Lots of gourmet choices for gifts.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
All OK. Packaging well done. Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast delivery. Very careful packaging and protection of products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Serious company, very well packaged and protected products, but I haven't had a chance to taste them yet as I'm offering them as gifts.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
A very varied and clear site, easy to find.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
I've loved their quality products ever since I discovered them. The only downside is that the prices are too high. Maybe they should consider a loyalty card for their customers.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast delivery and careful packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Top packaging, I've never seen products so well protected, and with a discount it's even better ...
I recommend their site where everything is good and beautiful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Top!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/12/2020
Order received with the replacement of 2 unavailable products by much cheaper products without having been informed beforehand. Complaint sent to sales department without reply after 4 days.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
I had a constraint of rapidity of sending and they respected that by making as fast as possible, hats off for that already. Then I tasted the nougat it was very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Super Very well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very well protected
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/12/2020
The site is very good but the customer service is not.... To this day still no answer after 1 weeks of waiting.
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Response from Le Comptoir de Mathilde
Hello Mrs Campos, We do our best to respond as quickly as possible to your requests and calls. When you don't get an answer on the phone (endless ringing), it means that our employee is already on the phone. When our customer service team receives your e-mail, she will treat it with the utmost attention and do what's necessary to respond to your complaint. Our service department has been very busy lately. Have a wonderful day and a wonderful holiday season, The Comptoir de Mathilde team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
the site presents its products well, but the quality has to follow.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Order arrived fairly quickly and well packaged, well protected. Satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very well packaged products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
very nice choice of products
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