Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 1 and 5 stars

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V
Valérie D.
Rating: 5 out of 5
following a purchase from 04/12/2022
Great products, maybe not dietetic but festive for nice gifts
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Gaëlle L.
Rating: 5 out of 5
following a purchase from 13/12/2022
Perfect! Quality products, well protected and packaged! Always a pleasure to order from you! Thank you for your responsiveness, professionalism and attention to detail. See you soon!
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Ana M.
Rating: 5 out of 5
following a purchase from 08/12/2022
Fantastic! Very easy and with good chocolate
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Adeline S.
Rating: 5 out of 5
following a purchase from 05/12/2022
Perfect as usual! Excellent and original!
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Murielle T.
Rating: 5 out of 5
following a purchase from 05/12/2022
Apart from the fact that the products are extremely good, the customer service is top notch. Large order for the holidays, but problem during transport and on arrival, part of the contents was missing.
So I sent an e-mail to customer service and ... I just received the missing products before Christmas. Thank you for my gourmands.
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Zhihong Y.
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast delivery, impeccable packaging, and the product is top-notch!
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Marisa S.
Rating: 5 out of 5
following a purchase from 03/12/2022
Mi spiace non conoscere bene la lingua, cerco di capire. Sono rimasta soddisfatta dei prodotti e del servizio. Ho acquistato regali per persone care, spero che siano graditi
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Camille V.
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good spreads. A real treat
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Christilla Z.
Rating: 5 out of 5
following a purchase from 25/11/2022
Careful packaging, products always top of the range
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Jacqueline G.
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good
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Celia M.
Rating: 5 out of 5
following a purchase from 02/12/2022
Perfect
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Emilie L.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very happy with my purchase
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Sylvie B.
Rating: 5 out of 5
following a purchase from 02/12/2022
Good site
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Florence B.
Rating: 5 out of 5
following a purchase from 05/12/2022
The site is very well designed. I quickly found what I wanted. Fast and well respected delivery. Package very well protected.
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Joel B.
Rating: 1 out of 5
following a purchase from 08/12/2022
Expensive and misleading photos I would not take anything from them sorry
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Sophie G.
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast shipping, perfect package! Quality products
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Lola C.
Rating: 5 out of 5
following a purchase from 04/12/2022
Fairly fast delivery: order placed on a Sunday evening, arrived Friday lunchtime. Very well packaged and protected. Can't comment on taste as it was a gift.
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Paul B.
Rating: 5 out of 5
following a purchase from 25/11/2022
Fast and efficient despite small damage
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Sandra C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good neat packaging
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Zoë P.
Rating: 5 out of 5
following a purchase from 09/11/2022
Great value for money
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Hélène C.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very nice site, easy navigation to access products
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Mélissa M.
Rating: 5 out of 5
following a purchase from 25/11/2022
Fast delivery and very well packaged
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Elodie C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Well received parcel, extremely well packaged to avoid shocks and that's much appreciated!
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Franck R.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good products.
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Aurélie C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very neat packaging, fast delivery. I recommend it!
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Priscilla P.
Rating: 5 out of 5
following a purchase from 25/11/2022
very happy with my order, well packaged, good service and delivery as expected thank you very much to the store for its kindness and friendliness, treats to chew and recipe booklet welcome more than satisfied
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David D.
Rating: 5 out of 5
following a purchase from 02/12/2022
TOP site!!!
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Alain T.
Rating: 5 out of 5
following a purchase from 01/12/2022
As a loyal customer of Comptoir de Mathilde, we were not disappointed! Clear site, easy navigation between sections, clear explanations of products, choice and quality! Secure right through to payment! The various delivery methods are reassuring! Fast, accurate delivery, just like Comptoir de Mathilde! All the jars and our gingerbread man were wrapped in a protective cocoon - well done to Claire for the packaging! In short, satisfied from start to finish!
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Paola P.
Rating: 5 out of 5
following a purchase from 01/12/2022
As described. Ideal as a gift. Fast delivery
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Laurent B.
Rating: 5 out of 5
following a purchase from 27/11/2022
Good site. Delivery a little long but there was no rush. Very very well packed.
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Anne Catherine B.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good
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Laetitia L.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good reception of the products, well packaged and with a little note that is a pleasure to read!
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Claire D.
Rating: 5 out of 5
following a purchase from 30/11/2022
The site is very well done, fast delivery, perfectly packaged for shipping, very beautiful and delicious products.
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Linda C.
Rating: 5 out of 5
following a purchase from 25/11/2022
very well packaged shipment, quality products, all +++.
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Aleksandar D.
Rating: 5 out of 5
following a purchase from 25/11/2022
Top products as usual at Comptoir de Mathilde! Fast delivery and very well packaged. Thanks to Félicia who processed my order!
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Mikaël R.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good
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Sandrine L.
Rating: 5 out of 5
following a purchase from 24/11/2022
Sent quickly. Well protected parcel.
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Sonia B.
Rating: 5 out of 5
following a purchase from 25/11/2022
Clear website. Fast, carefully packaged delivery (fortunately, the box was damaged!).
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Margot P.
Rating: 5 out of 5
following a purchase from 25/11/2022
Great quality products, perfect for Christmas gifts. Parcel received in 10 days, on time and without any problems with my order.
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Lauriane V.
Rating: 5 out of 5
following a purchase from 25/11/2022
Nice site, all the items in the store are there.
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