Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Very good chocolate, perfect delivery, only problem the 3 boxes of chocolates to break arrived already broken and for a gift it's unpleasant, for the other items everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Fast delivery, the jars are very well protected. I contacted customer service via messenger and they were really quick to respond.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Super well packed and no breakages. Delivery on time. Can't wait to taste everything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Super order well packaged, nice product fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
R A S
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
Delivery to a collection point other than the one selected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Fast shipping and very well packaged products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
Delivery a little longer than expected Pleasant site to visit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good. Great selection of quality products, fast shipping, very well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
Good site, happy with customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2021
Delicious products. Ordered arrived quickly and well packaged. Having ordered for nearly €90, a free product was offered: a small milk chocolate with mini marshmallows on top... Not good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very clear, easy-to-use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Delivery as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Order arrived quickly, in several packages. 1 item arrived broken despite relatively careful packaging, which was returned to me the day after I contacted the service. Difficult to evaluate the items in my order since they are gifts for the holidays.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
A small problem with the shipment tracking, the parcel was not given to the carrier even though I had an e-mail telling me that the parcel was being delivered, no return from customer service following my e-mail, the parcel arrived 3 days later....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very functional. Makes you want to buy everything
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
Delivery times too long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Easy to navigate, delivery was on time and the products are top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Efficient service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Quality products, meticulous packaging of each product . I am delighted
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
A jar of jam arrived damaged and leaking, no doubt as a result of impact. I alerted customer service with a photo. No response from them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Order shipped quickly and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Easy to use website and fast delivery. All products are well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Ordered with ease, beautiful and good products, trouble-free delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
I have only received half of my order. It's a problem with Colissimo. I'm waiting for more information. The help I received at Colissimo was very good in analyzing the source of the problem. Without this problem, your service, which I've used before, is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Attractive, well-presented box.
Not yet tasted the products. Fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Original, good quality products. I buy in store or on the site regularly, and I'm never disappointed!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
I placed an order for more than 100€ on the internet and the week before 50€ in store. No commercial gesture or leaflet in my order, no loyalty card. It's a shame, I'd go elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
very satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
Disappointingly, I'm missing the olivades and proivronades and I can't reach your company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Serious, fast and well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
Correct delivery time!
But I received a broken item from my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Nothing to say it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Smooth, easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2021
contents poorly packed
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