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Rating: 5 out of 5
Very good user experience. User-friendly site.
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
delighted with my order, the packaging is very neat!
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Rating: 5 out of 5
Products as good as ever. Fast delivery, well packaged for transport and protection, perfect for our year-end gourmet gifts.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Package well received contents very well protected bravo
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Rating: 5 out of 5
I had a parcel sent to Metropolitan France, I myself live in Martinique; I was kept informed of the processing of my shipment throughout its journey. The parcel arrived at its destination in excellent condition. Perfect.
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Rating: 3 out of 5
Etwas unübersichtlich
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Rating: 5 out of 5
Beautiful winter evenings ahead
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Rating: 5 out of 5
A wide range of products, good quality and attentive customer service.
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Rating: 5 out of 5
Very good, order fulfilled and delivery in record time, I recommend it.
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Rating: 5 out of 5
Fast, efficient, very good condition on arrival
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Rating: 5 out of 5
Nothing to say! I will recommend ;-)
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Rating: 5 out of 5
Nothing to complain about, except perhaps the lack of choice on certain items compared with the Tulette store.
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Rating: 5 out of 5
Fast delivery, delivered on time, very well packaged
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Rating: 3 out of 5
Email sent to customer service following an order problem and still no reply.
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Rating: 5 out of 5
Good products, fast shipping
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Rating: 5 out of 5
Order received promptly and very well packaged. The advent calendar is beautiful! For the moment I can't rate the products because I haven't tasted them yet...
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Rating: 5 out of 5
Easy to understand
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Rating: 5 out of 5
Fast delivery, very well packaged and protected.
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Rating: 5 out of 5
Order arrived quickly
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Rating: 4 out of 5
Package well received. It was a gift. Contents a little scattered. On the other hand I had no tracking of the package. No email saying it was going to be delivered and the colissimo tracking never showed up.
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Rating: 5 out of 5
The products were in very good condition, as they were in the store when they arrived, and well protected. The delivery service and tracking is excellent. As a fan of your stores, this was the solution I needed during the lockdown to get my products, knowing that I couldn't travel to the larger towns around here. I highly recommend it and would recommend
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Rating: 5 out of 5
Very happy, full of gift ideas and delicacies.
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Rating: 5 out of 5
Very good site, very good value for money, lots of choice.... very happy with my parcel, well protected.
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Rating: 4 out of 5
choice and ease of use
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Rating: 4 out of 5
The site is not very efficient. The sections are not always relevant. Salt mills difficult to find in the "salts" section...astonishing. As for the rest, delivery, product quality and packaging, nothing to report. Everything was fine. Good products, but site to be rectified
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Rating: 4 out of 5
A product offering by region would be interesting
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Rating: 5 out of 5
I used to go to the store but given the situation I went to the site and I'm delighted. All the items are well packaged and the parcel arrived quickly.
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Rating: 5 out of 5
careful shipment, nothing broken. top thanks.
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Rating: 5 out of 5
Very well packaged. Fast and careful shipping. Very nice presentation. Perfect as a gift.
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Rating: 5 out of 5
super fast very well packed
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Rating: 4 out of 5
Very good, accessible site. On the other hand, little information on the tracking of the package (for organization on the date of delivery for the receipt of the package) and disappointed with the expected delivery time of 4 to 5 days, but was delivered 8 days after ordering.
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Rating: 5 out of 5
fast delivery and product as ordered
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Rating: 5 out of 5
I love this store! Very fast delivery and very well packaged products
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Rating: 5 out of 5
Great!
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Rating: 5 out of 5
I love this house, everything is good!
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Rating: 5 out of 5
The site is very well done, fast delivery and intact, more than satisfied with my purchases!
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Rating: 5 out of 5
Delicious products and top-notch service
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Rating: 5 out of 5
Site very easy to use - I put all the products in my wish list and after my quantities and hop to the shopping cart. Super-fast delivery in less than 3 days. Usually, I always go to a boutique in Paris or Brussels - but in this year of 2020, the crisis has forced me to look at the internet as an alternative for Christmas gifts. I highly recommend it.
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Rating: 4 out of 5
The fabric bag had a very unpleasant smell (musty?) I had to wash it and of course the design faded a bit. Otherwise, the advent calendar is great, my son is drooling in front of it while waiting for december 1st.
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