Customer reviews of Le Comptoir de Mathilde

9,4 /10

Based on 6 357 published reviews

5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié

Published on 22/07/2019 à 15h30 following a purchase from 17/07/2019

Products as ordered, prepared and packaged with care.

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Acheteur vérifié

Published on 22/07/2019 à 08h56 following a purchase from 16/07/2019

fine

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Acheteur vérifié

Published on 22/07/2019 à 07h17 following a purchase from 30/06/2019

Hello, received very quickly and the spread is as good as ever.

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Acheteur vérifié

Published on 21/07/2019 à 14h18 following a purchase from 16/07/2019

Very well done site, fast delivery and above all the products are excellent I recommend without any worries :)

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Acheteur vérifié

Published on 20/07/2019 à 21h13 following a purchase from 13/07/2019

fast shipping

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Acheteur vérifié

Published on 19/07/2019 à 14h37 following a purchase from 07/07/2019

Good site and good products

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Acheteur vérifié

Published on 19/07/2019 à 12h09 following a purchase from 04/07/2019

I highly recommend Comptoir de Mathilde, the products are always of high quality and delicious. I already knew about the physical stores and was delighted to see that I could order online from Austria.

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Acheteur vérifié

Published on 17/07/2019 à 19h50 following a purchase from 07/07/2019

Very good products. Fast delivery and very well packaged.

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Acheteur vérifié

Published on 17/07/2019 à 10h00 following a purchase from 08/07/2019

Perfect impeccable :)

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Acheteur vérifié

Published on 17/07/2019 à 09h35 following a purchase from 10/07/2019

Excellent

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Acheteur vérifié

Published on 17/07/2019 à 07h32 following a purchase from 12/07/2019

Very satisfied

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Acheteur vérifié

Published on 16/07/2019 à 21h28 following a purchase from 06/07/2019

clear, precise, practical, all OK!

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Acheteur vérifié

Published on 16/07/2019 à 21h03 following a purchase from 08/07/2019

GéNIAL

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Acheteur vérifié

Published on 12/07/2019 à 15h42 following a purchase from 06/07/2019

Always very satisfied with the products.

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Acheteur vérifié

Published on 12/07/2019 à 13h40 following a purchase from 06/07/2019

Very good

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Acheteur vérifié

Published on 07/07/2019 à 13h43 following a purchase from 03/07/2019

Fast delivery and well-packaged products

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Acheteur vérifié

Published on 06/07/2019 à 19h19 following a purchase from 02/07/2019

Un regal un pot déjà vide merci

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Acheteur vérifié

Published on 06/07/2019 à 12h22 following a purchase from 28/06/2019

Very good products, a customer service that is understanding, responsive and considerate of the customer, who is not just one number.

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Acheteur vérifié

Published on 02/07/2019 à 13h29 following a purchase from 27/06/2019

no ads

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Acheteur vérifié

Published on 28/06/2019 à 23h08 following a purchase from 23/06/2019

Top!

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Acheteur vérifié

Published on 28/06/2019 à 16h34 following a purchase from 23/06/2019

Fast and very well packaged Perfect

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Acheteur vérifié

Published on 25/06/2019 à 14h31 following a purchase from 19/06/2019

Excellent

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Acheteur vérifié

Published on 24/06/2019 à 12h39 following a purchase from 14/06/2019

I placed my order on a Friday before 9am, and it was not processed until Monday afternoon.

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Response from Le Comptoir de Mathilde Published on 05/07/2019

Hello Mrs Ramieri, We are sorry for the delay in processing your request. We've recently had a large influx of orders on our site, and we've had to process each order with the utmost care and attention. This is why we've had a longer-than-usual processing time. We hope your Baba au Rhum tasting was perfect. Have a nice day.

Acheteur vérifié

Published on 24/06/2019 à 06h25 following a purchase from 18/06/2019

Delicious and original products, gourmandise and pleasure guaranteed, sweetness to accompany every day.

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Acheteur vérifié

Published on 23/06/2019 à 13h10 following a purchase from 18/06/2019

Very good site where you can find products from the stores. Fast delivery and the products are very well packaged.

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Acheteur vérifié

Published on 22/06/2019 à 14h00 following a purchase from 17/06/2019

THANK YOU. PRODUCTS WELL PRESENTED AND CLEAR EXPLANATIONS

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Acheteur vérifié

Published on 22/06/2019 à 13h12 following a purchase from 15/06/2019

Perfect

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Acheteur vérifié

Published on 20/06/2019 à 15h57 following a purchase from 13/06/2019

products are very well protected and conform to my order

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Acheteur vérifié

Published on 19/06/2019 à 08h11 following a purchase from 02/06/2019

Very good site with good products.

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Acheteur vérifié

Published on 18/06/2019 à 21h16 following a purchase from 13/06/2019

Quite a nice site, but it's a shame we can't find the flavors listed in the product descriptions!

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Acheteur vérifié

Published on 18/06/2019 à 20h57 following a purchase from 12/06/2019

Products well packaged, no breakage in transit.

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Acheteur vérifié

Published on 18/06/2019 à 18h02 following a purchase from 07/06/2019

Everything and happens very well!!!

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Acheteur vérifié

Published on 17/06/2019 à 21h43 following a purchase from 07/06/2019

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur vérifié

Published on 17/06/2019 à 21h41 following a purchase from 10/06/2019

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur vérifié

Published on 16/06/2019 à 15h14 following a purchase from 08/06/2019

Order very well packaged to protect the products. I made it for Father's Day but didn't specify it; a little Happy Father's Day card was nevertheless slipped into the box, it was a nice touch.

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Acheteur vérifié

Published on 16/06/2019 à 09h23 following a purchase from 08/06/2019

Perfect!
A really good follow up where we receive regular emails to inform us of the stages of the order. Fast shipping. Products well packed and stable in the box.

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Acheteur vérifié

Published on 09/06/2019 à 12h45 following a purchase from 04/06/2019

Extra

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Acheteur vérifié

Published on 08/06/2019 à 12h59 following a purchase from 03/06/2019

Just Perfect Order processed and dispatched as soon as possible. Packaging of ordered products done with the utmost care. Thank you.

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Acheteur vérifié

Published on 08/06/2019 à 09h01 following a purchase from 02/06/2019

Perfect shipping

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Acheteur vérifié

Published on 07/06/2019 à 16h20 following a purchase from 02/06/2019

My parcel arrived quickly, very well packaged. I really like the jars, which I find very pretty, and to make matters worse, the white chocolate hazelnut spread is delicious, the only one I've tried so far. I highly recommend it!

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